Oversaw seven Vice Presidents, ensuring seamless coordination and support across departments. Focused on optimizing processes and driving the successful execution of chapter goals by serving as the bridge between strategic planning and team implementation. Engaged in daily communication with the VPs to foster innovation, generate new ideas, and strengthen each team's performance.

Managed four teams totaling 14 people, overseeing essential areas such as social media, email, and website. Designed and executed successful marketing campaigns. Onboarded and trained nine subject matter experts and two directors. Managed the coordination and distribution of daily emails, social media posts, and website updates while streamlining workflows and supporting directors to maximize team efficiency.

Collaborated with the team to create a unique weekly newsletter that informed AMA members of important events, opportunities, and relevant information. Assisted in crafting emails following weekly events and targeted them to unpaid AMA members to gather feedback about the events they attended and encourage them to become paid members.

Mentored two classes of freshmen, totaling 43 students, to support their academic and social growth. Provided guidance through weekly classes, one-on-one meetings, and tailored support as needed. Developed lesson plans and delivered lectures on topics such as course registration and professional email etiquette.

Served many people in a fast-paced, busy environment. Placed and fulfilled customer orders, while also solving a variety of problems to ensure customer and employee satisfaction. Handled monetary transactions efficiently.

Fulfilled and bagged groceries in a fast-paced environment. Resolved customer complaints and answered questions. Managed cash transactions efficiently, ensuring drawers were always even.