Nicholas Winters

Nicholas Winters Email and Phone Number

Success Architect at Salesforce @ Salesforce
San Francisco, CA
Nicholas Winters's Location
Kennebunk, Maine, United States, United States
Nicholas Winters's Contact Details

Nicholas Winters work email

Nicholas Winters personal email

n/a
About Nicholas Winters

Striving to continue my managerial and customer relations growth and success as a key contributor in the fields of software, marketing, and customer service.

Nicholas Winters's Current Company Details
Salesforce

Salesforce

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Success Architect at Salesforce
San Francisco, CA
Website:
salesforce.com
Employees:
1
Nicholas Winters Work Experience Details
  • Salesforce
    Success Architect, Readiness Excellence
    Salesforce Aug 2023 - Present
    San Francisco, California, Us
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  • Salesforce
    Manager, Mc Personalization Operations
    Salesforce Aug 2022 - Aug 2023
    San Francisco, California, Us
    View
  • Salesforce
    Manager, Interaction Studio Operations Management
    Salesforce Sep 2021 - Aug 2022
    San Francisco, California, Us
    View
  • Salesforce
    Senior Portfolio Success Manager
    Salesforce Jul 2020 - Sep 2021
    San Francisco, California, Us
    View
  • Evergage, A Salesforce Company
    Senior Portfolio Success Manager
    Evergage, A Salesforce Company Mar 2020 - Jul 2020
    Somerville, Ma, Us
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  • Evergage, A Salesforce Company
    Solution Delivery Manager
    Evergage, A Salesforce Company Jan 2018 - Feb 2020
    Somerville, Ma, Us
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  • Evergage, A Salesforce Company
    Customer Success Manager
    Evergage, A Salesforce Company Jul 2016 - Jan 2018
    Somerville, Ma, Us
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  • Harland Clarke Digital
    Senior Manager/Manager Of Client Services
    Harland Clarke Digital Mar 2009 - Jul 2016
    - Guided CS team through acquisition and unprecedented product expansion.- Supervised 167% team size increase including challenges of remote members.- Implemented Net Promoter Score and training satisfaction survey methods.- Increased client retention via development of client lifecycle follow-up plan.
  • Harland Clarke Digital
    Account Manager
    Harland Clarke Digital Nov 2007 - Mar 2009
    - Managed key relationships including Xerox, Brunswick, Follett, and Emerson.- Organized quarterly presentations of benchmark data and campaign results.
  • Harland Clarke Digital
    Client Support Specialist
    Harland Clarke Digital Mar 2007 - Nov 2007
    - Mastered setup, training, and maintenance of email marketing client accounts.- Improved sales demo accounts for more impressive prospect presentations.
  • Smart Payment Solutions Inc
    Customer Service Manager
    Smart Payment Solutions Inc Feb 2006 - Feb 2007
    - Responsible for active improvement of client contact and training process.- Strengthened bonds with existing ACH, RCK, and credit card customers.- Directed utilization of CRM system, creating metrics for actionable data.
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  • Walker Information
    Project Director
    Walker Information May 2005 - Nov 2005
    Indianapolis, Indiana, Us
    - Executed ongoing activities on research projects totaling over $1.2 million.- Ensured quality assurance serving as last line of defense on client reports.
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  • Walker Information
    Project Director Intern
    Walker Information Jan 2005 - Apr 2005
    Indianapolis, Indiana, Us
    - Accomplished success serving as sole PD on contracted research project.- Assisted PDs with spec. checking, report checking, and tabulation checking.
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  • Walker Information
    Marketing Intern
    Walker Information May 2004 - Aug 2004
    Indianapolis, Indiana, Us
    - Effectively e-prospected the Southern and East Coast sales regions.- Aided in the remolding of the e-prospecting process.
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Nicholas Winters Skills

Email Marketing Management Client Support Personalization Organization/multi Tasking Ms Office Wordsmithing Salesforce Crm Project Management Customer Service Process Improvement Team Leadership Customer Relationship Management

Nicholas Winters Education Details

  • Butler University
    Butler University
    Marketing

Frequently Asked Questions about Nicholas Winters

What company does Nicholas Winters work for?

Nicholas Winters works for Salesforce

What is Nicholas Winters's role at the current company?

Nicholas Winters's current role is Success Architect at Salesforce.

What is Nicholas Winters's email address?

Nicholas Winters's email address is nw****@****age.com

What is Nicholas Winters's direct phone number?

Nicholas Winters's direct phone number is (888) 310*****

What schools did Nicholas Winters attend?

Nicholas Winters attended Butler University.

What skills is Nicholas Winters known for?

Nicholas Winters has skills like Email Marketing, Management, Client Support, Personalization, Organization/multi Tasking, Ms Office, Wordsmithing, Salesforce Crm, Project Management, Customer Service, Process Improvement, Team Leadership.

Who are Nicholas Winters's colleagues?

Nicholas Winters's colleagues are Anita Goswami, Burak Aktas, Daisuke Takada, Rahul K., Laura Jones, Bhavana Bollapally, Katy Everett.

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