Position held: IT Specialist, supporting company’s infrastructure and approx.135 users.• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.• Manage daily operations of the IT department.• Develop new strategies and IT procedures to increase efficiency and enhance workflow.• Supporting and administrating Microsoft Office 365 - G Suite.• Supporting and administrating VoIP Telephony 3CX• Coordinate the needs of in-house IT experts and remote employees, vendors and contractors.• Assist with the installation of new hardware and software and help train employees.• Offer suggestions for possible upgrades and changes within the IT department.

METIS Cyberspace Technology S.A (www.metis.tech)Start-up company, member of the “OLYMPIA GROUP”, Developing of Innovative Software & Special Electronics Hardware for the Maritime sectorPosition held: Primarily as IT systems engineer, supporting company’s infrastructure.Secondary: Full responsibility for company’ site – Web developer – Web designer• Installing & administrating Windows Servers and Clients (Physical and Virtual), networkinfrastructure, network and information security, backups, deployment and monitoring tools,capacity management, collaboration tools (GitHub, Attlasian, Office 365), Company’s sites• Contributing to the Design, Development and Proof of Concept (POC) for changes to theexisting Windows Server infrastructure & implementation of new technologies.• Supporting and administrating VoIP Telephony (AVAYA)• Developing installation and integration guides to aid implementation of solutions.• "Best Practice, Troubleshooting and Operational guides" to aid support of installed services.• Troubleshooting, respond to major Incidents and alerts.

Prisma Electronics SA (www.prismaelectronics.eu)R&D Department, Athens – LAROS Maritime Division Integrated Remote Condition Monitoring &Performance Analysis System (www.laros.co.uk)Activities of the Company:ICT solutions, Research, Development and production of high-end electronics.Position held: IT Systems AdministratorResponsibilities:• Administrating Windows Servers and Clients (Physical and Virtual), network infrastructure,network and information security, backups, deployment and monitoring tools, capacitymanagement, collaboration tools (MS Team Foundation, administration of Office365),Company’s sites• Supporting and administrating VoIP Telephony (Cisco UCM)• Developing installation and integration guides to aid implementation of solutions.• "Best Practice, Troubleshooting and Operational guides" to aid support of installed services.• Troubleshooting, respond to major Incidents and alerts.• Visiting client’s premises to support, upgrade, troubleshoot LAROS systems.

NIC. J. THEOCARAKIS SA Group of Companies) (www.nissan.gr )Activities of the Group:Exclusive wholesalers in Greece, for NISSAN Motor Co., SUZUKI Marine, KAWASAKI Motors &more commercial and manufacturing activities.Positions held:• 2008 - 2010 Member of the IT Help desk team supporting 3 companies with approx.700 users(including the company’s dealers)• 2010 – 2012 IT Help desk supervisor (team of 3)• 2011 – 2012 Involvement as Systems Engineer (at Wintel platforms)• 2012 - 2013 Systems Engineer - Network Administrator.• 2012 – 2013 Supervising the IT infrastructure of B & M THEOCHARAKIS CULTURALFOUNDATION (www.thf.gr )Responsibilities:• Wintel Server & Desktop implementation – deployment & support• Thoroughly investigate and resolve problems to a highly technical standard• Plan and undertake changes to software/hardware to meet company’s needs• Assess user requirements and formulate technical specifications that are cost effective andaccurately meet the identified needs of the company.• Install and test operating software and associated products in conjunction with applicationproviders to ensure that each element of a project performs to specification.• Contribute to the implementation of new and modified systems to achieve optimum benefits.• Implement and maintain a standard methodology for the planning and installation ofinfrastructure• Effectively monitor specific infrastructure services and identify improvements and preventativemaintenance interventions to ensure “trouble free computing” for the Group.

Worked as a full time computer technician