Responsible for managing client relationships and delivering customized solutions to Fortune 500 companies across all of Lenovo's Business Groups within the Corporate West organization.

Accountable for overseeing the complete end-to-end modern IT lifecycle for large-scale enterprise clients, ensuring seamless implementation and optimization. Utilizing a strategic approach, I assist clients in achieving cost savings and streamlining their deployment processes through automation. By engaging in personalized interactions and on-site visits, I cultivate strong client relationships and deliver tailored solutions that align with their business objectives.• Asset Deployment • Image management (Autopilot, Intune, SSCM and others)• Factory services • Staff Augmentation• Data Migration • AR/VR Solutions• Asset management • Product and software training • Everything as a Service • Software: Absolute, SentinelOne, Carbonite, Google workspace, MS 365, Ivanti, Matrix 42. • Asset Recovery• Data center services

In my role, I employ a consultative approach to comprehensively analyze customer requirements, enabling companies to recognize and leverage the value of Lenovo's cutting-edge technology solutions that cater to their specific business needs. Key highlights of my responsibilities and achievements include:• Strategically implemented global account strategies, effectively advocating for local projects, and identifying untapped opportunities.• Developed customer-centric solutions spanning Lenovo's diverse product portfolio, encompassing phones, Android tablets, PCs, and data center offerings.• Provided expert guidance to customers throughout their digital transformation journey, covering areas such as work-from-home initiatives, hybrid workplace setups, IoT integration, cloud solutions, and device-as-a-service models.• Demonstrated exceptional organizational skills, meticulously coordinating and managing customer meetings, quarterly business reviews (QBRs), and participation in conferences across the United States.• Successfully navigated the complexities of an industry facing supply shortages, prolonged lead times, and the challenges imposed by the pandemic.• Acted as the primary point of contact for North American customers, ensuring their satisfaction and driving customer loyalty.• Served as a dedicated regional account manager for Fortune 500 global accounts, consistently meeting and surpassing substantial quotas ranging from $3.2 million to $11.3 million.• Recognized for outstanding performance, achieving membership in the esteemed 125% club for multiple consecutive quarters, including Q1, Q2, and Q3.These experiences have equipped me with the expertise and skills to deliver exceptional results while effectively managing complex client relationships and driving substantial revenue growth.

- Supported NA President and Direct reports. -Responsible for Data analysis, pipeline hygiene and presentations.

Gain wide range of exposure to global data center supply chain organization by touching multiple points of business with goal of fast-tracking future leaders into mid-level roles. Work with cross-functional teams via rotations in Demand Planning, Special Bids, Customer Fulfillment, and Order Execution to evaluate and drive improvements. Served first candidate. Helped in recruiting top talent from major universities for program. Complete travel and expense reports.- Envisioned expansion of supply chain rotational program to other segments including sales, marketing, and development. - Solicited VP, executives, and directors for scheduled Round Tables to promote rotational program and furnish presentation and development opportunities for young employees by coaching on crucial conversations.

Planned server families within $6B business with great accuracy despite difficulty in forecasting due to long lead time and thousands of customers. Pulled data to prepare insights for business status meetings. Analyzed and reported findings to executive stakeholders examining families for planning order requests/fulfillment. Attended presentations for premier global Fortune companies at executive briefing centers that provided advanced knowledge of product portfolio and highlighted state-of-art equipment.- Plotted demand strategies to ensure efficient inventory levels. Reviewed historical numbers, market trends, and waterfall charts to construct data outlining key customers trends with explanation for executive meetings that became best practice.- Helped the Director for Microsoft to build out visual of inventory for quick analysis covering spend, plant location, and product type. - Presented at weekly meetings reviewing demand planning to VPs, Executive Directors, and Directors across all units of supply chain including planning, order execution, global logistics, inventory, and engineering/quality.

Shark Tank EventCo-piloted Lenovo “Shark Tank” project in response to executive management requests for deeper engagement with high-potential talent. Worked with HR to find 18 peak performers in NA Data Center Group for initial contest. Wrote promotional video with voice over and created scripts. Orchestrated logistics, schedules, and meals. Solicited executives to serve on judging panel. Co-hosted event that was recorded in addition to live streamed.- Divided group into 3 teams, providing each with an executive mentor and financial expert. Set up week-long bootcamp with SME presentations to help contestants prepare with strategies, tips, and team building exercises.- Sharks defined issues to address and groups identified problems to work on, crafting business cases, creating financial plans, and preparing presentations. Coached teams and provided feedback to improve communication and build confidence.- Selected teams presented to Sharks and negotiated on terms. Event was so successful each team is executing on projects with sponsors supporting initial 90-day launch, with plan to take event globally throughout data center group.Server SalvageCaptured savings volunteering to break down damaged server racks in Lenovo warehouse and prepare for shipment to Mexico. Negotiated with manager to work around schedule to assume extra responsibility salvaging multiple servers that were undamaged inside racks.

Played Defensive End on The Charlotte 49ers’ inaugural team. Fostered comradery and bolstered morale to motivate squad playing together for first time. Mentored junior team members struggling with college transition.