Nick Masters's Location
Greater Boston, United States, United States
Nick Masters's Contact Details
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About Nick Masters
As the Co-Founder and COO of Vector, I am on a mission to revolutionize how sales ops sets the foundation for assigning target accounts. Vector is a signal-based solution that gives companies the direction they need when selling to the best companies. Backed by Y Combinator, we are building the next generation of sales teams that succeed in a hyper-competitive market.I have over 10 years of experience in leading and scaling successful SaaS teams and solving problems using best-of-breed technology. Prior to Vector, I was the Director of Solutions Consulting at Drift, where I built the SC team from Series C to Vista acquisition. Before that, I was an Enterprise Sales Engineer and SE Manager at Box, where I helped drive the adoption of cloud-based content management solutions. I also have a background in aviation, as a former $35M/yr P&L owner at GE Aviation, and a 10-year United States Air Force Instructor Pilot and Program Manager. I am passionate about delivering value to customers, building high-performing teams, and creating impactful products.
Nick Masters Work Experience Details
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Co-Founder And CooVectorBoston, Ma, Us -
Executive MemberPavilion Jun 2023 - PresentNew York, Ny, Us -
Co-Founder & CooVector Jan 2023 - PresentBoston, Ma, UsVector, backed by YC, is building the future of B2B Signal-Based Marketing Intent.
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FounderSales Engineers Of Boston Jan 2020 - PresentBoston, Ma, UsSales Engineers of Boston is a Greater Boston based networking community created to support and unite technical sales professionals. The SEBOS community harnesses the momentum of the ever growing Boston tech industry, standing as the premier platform for like-minded individuals to grow their professional network, source top local talent, and educate themselves on a wide range of careers in technology.https://www.senation.org/boston -
Director, Global Sales EngineeringDrift Mar 2022 - Jan 2023Boston, Massachusetts, Us -
Manager, Sales EngineeringDrift Jan 2021 - Mar 2022Boston, Massachusetts, Us
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Manager, Enterprise Sales EngineeringBox Aug 2019 - Jan 2021Redwood City, Ca, Us• Responsible for hiring, retaining and developing the East Enterprise Sales Engineering team, the top performing region at Box. • Driving a technical sales strategy using solution-based approach, security evaluation and scoping implementation services with Box Consulting.• Influencer to strategic customer information security teams around broader cloud security strategy, often providing insight into Box's integration with leading Mobility, DLP, eDiscovery, Identity Management and Encryption Key Management vendors• Partner closely with the AVP & Sales Directors to strategize on accounts, brainstorm creative solutions and help architect a long-term vision for our customers. • Critical liaison between our customers, partners and Product teams - providing critical feedback and working on internal projects to deepen our competitive advantage.• Present Box's GTM strategy around Platform, industry solutions and strategic partnerships with IBM/Microsoft -
Sales Engineer, EnterpriseBox Jul 2018 - Aug 2019Redwood City, Ca, Us• Top Performing technical sales leader dedicated to driving better outcomes inside large enterprise businesses, using a solutions oriented approach. Focused on driving revenue and acting as a critical liaison to all customers' lines of business across multiple verticals. • Owner of the technical strategy as part of the customer account team, responsible for achieving the technical win & aiding in driving a deal to closure.• Expert in leading complex demonstrations utilizing multiple softwares, API / Platform development and product integrations, that are customized for each client's need.
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Senior Customer Success Manager, Strategic AccountsBox Aug 2017 - Jul 2018Redwood City, Ca, Us• Drive world-class Retention and Adoption in a portfolio of Box’s Strategic large enterprise customers. A portfolio of over $10M in Box revenue. • Partner with customers in their digital transformation to become an expert in their business initiatives. Educate clients on the benefits of Box, detailing our business model and articulating our value proposition.• Alongside the customer, work strategically to develop a plan that maps customers’ objectives and results into an actionable success roadmap. • Partner with internal strategic programs teams such as Product Advisory Board and Executive Sponsor Program to cultivate and leverage strong stakeholder relationships at multiple levels of contacts.• Maintain a deep understanding of the product and SaaS industry to guide customers through the most relevant features, functionality and software integrations. • Use analytical skills and leverage qualitative & quantitative tools to identify and map customer health metrics - such as product adoption and sophistication, relationship strength, customer satisfaction to better understand our clients’ changing business and technology issues.• Function as the voice of the customer and provide internal feedback on how Box can better serve our business and these enterprise customers
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Senior Customer Program ManagerGe Aviation Nov 2016 - Aug 2017Cincinnati, Oh, Us• Responsible for the P&L of several GE Engine Services contracts, a portfolio worth over $600M. Directed all activities providing the necessary support on pre- and post - contractual administration, management, Terms & Conditions of the contract. Led customer engagement, relationship growth, commercial and technical contract actions. • Defined management and execution of risk modeling activities in support of the future outlook of each contract. Assisted in sales strategy campaigns of new contracts and program modifications. -
Ge Junior Officer Leadership Program (Jolp)Ge Aviation Jan 2015 - Nov 2016Cincinnati, Oh, UsJOLP is a two year, rotational program, spread throughout GE. It is a unique experience to lead three different business positions which utilize military leadership skills, while developing new requirements to succeed in the corporate environment. GE90 / GE9X Business Operations• GE90 Lease Pool Strategy Manager• Interim GE90 / GE9X Marketing Manager• GE90 / GE9X spare engine sales supportCustomer Support Manager / Customer Program Manager • Customer-facing, GE representative for two of the fastest growing regional operators in the U.S.• Leads the development of customer relations and management of commercial support negotiations in a cross-functional team environment.
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Instructor Pilot (T-6A), Senior Program ManagerUnited States Air Force Jan 2011 - Dec 2014Randolph Afb, Tx, UsDirected, instructed and administered a professional education course to 350 annual Combat Systems Officer students in the Air Force Chief of Staff’s $400 million program.• Advised unit leadership on daily decisions impacting 38 instructors, 350 students and 22 aircraft worth $118 million. Acted as front-line supervisor responsible for morale, discipline, safety and proficiency. Recognized by a senior ranking Commander as “Top 5% of 177 Captains.” • Designed and standardized continuity criteria for compliance inspection. Achieved an Excellent rating on team inspection with no discrepancies, utilizing a new streamlined training process. • Identified Commander’s Review processing deficiencies and improved efficiency procedures. Reduced unit-processing time by 40% using redeveloped guidelines. • Led and redesigned Emergency Management plan for 38 personnel and 22 T-6A aircraft. Appointed as sole operator by unit leadership to develop and implement contingency operations necessary for immediate action.• Attended a 5-month T-6A Pilot Instructor Training course with an overall “Commendable” Instructor rating. -
Program Manager, Foreign Air Defense LiaisonUnited States Air Force Aug 2013 - Feb 2014Randolph Afb, Tx, UsDeployed as a representative in charge of strengthening the United States’ military and political relationships among several Middle Eastern countries during highly stressful, wartime situations.• Established an airspace de-confliction plan in support of a joint and multinational large force exercise. Ensured coalition assets were prepared to execute immediate combat operations. • Co-authored and implemented a 24/7 operations plan to protect Jordanian border airspace during civil tensions in Syria, named as a foundation for future defense.
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Executive Officer, C-17A Pilot Aircraft CommanderUnited States Air Force Aug 2007 - Jan 2011Randolph Afb, Tx, UsCommanded worldwide operations within one of the United States’ most technologically advanced aircraft. Responsible for mission efficiency and the safety of aircrew members, cargo, and $202 million C-17A aircraft. • Ensured safe and efficient execution of 5,700 squadron flying hours, managed $4 billion in aircraft assets, all of which supported various United States Department of Defense agencies.• Served as unit commander’s key asset and focal point for coordinating all staff functions. Edited and processed all unit documentation on a daily basis for over 160 personnel. • Directed a financial project to improve unit defense travel budget discipline. Reduced late reports by 55% and oversaw $1.2 million over 16 accounts with 100% accuracy.• Commanded a 3-week mission to mobilize 25 armored vehicles to Afghanistan with a new route from an austere location. Transported $12.5 million in assets, and saved $4 million annually using the new process. • Ranked by supervisor as “#2 of 28 peers in year group.” Commended by Operations Commander as “#7 of 94 Lieutenants.”
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Student PilotUnited States Air Force Jun 2005 - Aug 2007Randolph Afb, Tx, UsStudent pilot in rigorous Joint Specialized Undergraduate Pilot Training course. Completed 89 hours of T-6A flight, over 100 primary flying hours in the T-1 aircraft and over 69 hours in T-6 and T-1 simulators.• Maintained a near perfect 99% academic average in 23 exams covering over 388 hours of classroom instruction in the following courses: instrument and navigation procedures, weather, aircraft systems, aerodynamics, mishap prevention, cockpit resource management, and aerospace physiology. • Selected by instructor leadership as the Senior Ranking Officer for the second phase of Joint Specialized Undergraduate Pilot Training. Led a team of 13 pilot training students to 100% pass rate over a 6-month intensive program. • Earned the Distinguished Graduate Award for finishing in the top 10%, the Leadership Award, and Air Education Training Command Commander’s Trophy for best overall program performance (#1 of 20).
Nick Masters Skills
Military
Defense
Air Force
Command
Program Management
Leadership
Aircraft
Dod
Training
National Security
Management
Cross Functional Team Leadership
Aerospace
Operations Management
Flights
Six Sigma
Process Improvement
Flight Training
Emergency Management
Business Process Improvement
Aviation
U.s. Department Of Defense
Active Dod Top Secret Clearance
Risk Management
Software As A Service
Customer Relationship Management
Business Development
Sales
Account Management
Account Managment
Saas
Nick Masters Education Details
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Y Combinator -
Isenberg School Of Management, Umass AmherstMarketing
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American Military UniversityGeneral
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Villanova UniversitySix Sigma Green Belt
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Harvard Business School OnlineOther; Certificate In Negotiation Mastery
Frequently Asked Questions about Nick Masters
What company does Nick Masters work for?
Nick Masters works for Vector
What is Nick Masters's role at the current company?
Nick Masters's current role is Co-Founder and COO.
What is Nick Masters's email address?
Nick Masters's email address is nm****@****ift.com
What is Nick Masters's direct phone number?
Nick Masters's direct phone number is +141388*****
What schools did Nick Masters attend?
Nick Masters attended Y Combinator, Isenberg School Of Management, Umass Amherst, American Military University, Villanova University, Harvard Business School Online.
What skills is Nick Masters known for?
Nick Masters has skills like Military, Defense, Air Force, Command, Program Management, Leadership, Aircraft, Dod, Training, National Security, Management, Cross Functional Team Leadership.
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