Nicholas Monteleone Email & Phone Number

Garden City, Ny, Us

Queens, New York, United States

- Led the internship program’s onboarding process, managing personal records and confidential information for all participants.- Tracked new hires, prepared onboarding packets, and conducted training sessions to ensure a smooth transition into the program.- Managed payroll for 90+ student interns using ADP, ensuring accurate and timely processing.- Recruited, trained, and supervised a team of four, including one full-time and three part-time staff members.- Created and managed the Learning to Work program budget, overseeing over $250,000 in allocations and expenses.- Launched an urban farming initiative that integrated livestock care, inventory management, and hands-on learning into the program.- Designed and implemented a youth internship program for 90 students, providing practical experience in areas like gardening/hydroponics, animal care, entrepreneurship, building maintenance, and IT.- Expanded the DYCD program by increasing participant numbers, diversifying internship opportunities, and enhancing the program’s role within the school.- Supported students through direct advising, including developing post-secondary plans, assisting with college applications, and addressing social-emotional needs.- Planned and executed school-wide events around attendance, honor roll, and holidays, coordinating logistics, decor, supplies, and event-day operations across departments.- Redesigned the school store, developing a budget and inventory system that increased revenue and expanded product offerings.- Fostered partnerships with school staff in guidance, art, and athletics to create additional opportunities for students.- Led data management efforts, monitoring data entry processes and analyzing metrics to drive improvements in program outcomes.- Served as interim dean, overseeing safety, lunchroom operations, and attendance.

Brooklyn, New York

- Oversaw all box office revenue, ensuring accurate and timely deposits.- Collaborated daily with the accounting team to reconcile revenue between the ticketing system and financial records.- Provided daily ticket and revenue reports to the VP, GM, AGM, and Accounting, supporting strategic decisions on promotions, sales materials, and marketing initiatives.- Managed all box office operations through the ProVenue ticketing system, overseeing day-to-day ticket sales and transactions.- Conducted interviews, hiring, and training for summer interns in the ticket office.- Supervised both interns and full-time staff on gamedays and non-gamedays, ensuring smooth -operations and a high level of service.- Delivered exceptional customer service, addressing inquiries and resolving ticketing issues promptly.

Flushing, Ny

- Conducted in-bound/out-bound sales, group order processing, and customer troubleshooting, increasing customer satisfaction.- Fulfilled group and individual ticket orders, ensuring smooth operations during high-demand periods.

Brooklyn, New York

Supported Season Ticket Holders and guests, resolving issues and managing high-priority tickets with Archtics system.

Garden City, Ny

- Maintained legal documents and client paperwork for matrimonial and family law cases.- Delivered subpoenas to secure authorization for financial audits.- Assisted with office organization and various administrative tasks.

Uniondale, New York

- Delivered exceptional customer service to guests.- Scanned and printed tickets for entry.- Assisted guests in finding their seats.- Enforced company policies and procedures to ensure a safe and enjoyable experience.

Bridgeport, Connecticut

- Served as part of the event staff for Bridgeport Sound Tigers games and various concerts and events at the arena.- Operated the game clock and managed in-game reviews for Sacred Heart University hockey home games.- Produced and controlled statistics for youth and amateur league hockey games.- Assisted the Event Manager with pre-event and post-event duties.- Supervised smaller events, ensuring smooth operations.- Provided exceptional customer service to attendees.- Managed crowd control to maintain a safe and enjoyable environment.

Uniondale, Ny

- Provide customer service while working guest services- Assist in pre-game set-up and post-game breakdown- Distribute game day promotions

New York, New York

- Developed media kits for sales teams to present to prospective clients.- Created competitive tracking reports for new and existing clients, demonstrating the effectiveness of News America’s portfolio.- Collaborated with a team of twelve interns on a Summer Intern Project.- Researched and developed a presentation titled “How to Unlock the Future of In-Store,” delivering insights to over 50 executives and employees nationwide.- Created a one-sheet “News Flash” for sales teams to share with clients.

New York, New York

- Developed media kits for sales teams to present to prospective clients.- Generated competitive tracking reports for new and existing clients, showcasing the effectiveness of News America’s portfolio.- Collaborated with a team of twelve interns on a Summer Intern Project.- Researched and created a presentation titled “How Millennials Shop,” delivering insights to over 50 executives and employees nationwide.

Garden City, Ny

Worked during the summers of 2009, 2010, and 2011 as well as my senior year of high school, September 2011 - Auguest 2012.- Maintained Malpractice legal documents and paperwork for clients- Consolidated and organized multiple file rooms throughout three floors- Processed legal correspondence