Nicholas Romero Email & Phone Number

Northfield, Illinois, United States

Collaborates with laboratory clinical staff and pathologists to facilitate the provision of proficiency testing, calibration/linearity verification, instrument quality cross-check, and educational products. Engages with customers and members to ensure accurate and precise results for laboratory testing on a global scale. Promotes interdepartmental communication in order to improve customer/member understanding and satisfaction in the ever-changing healthcare environment.

Rock Island, Illinois, United States

Collaborates with laboratory team to ensure the proper collection, analysis, and resulting of patient samples. Analyzes patient, quality control, and calibration data to assure assays and patient results are meeting CAP standards. Leads Chemistry and Microbiology departments and quickly delivers test results under high-workload conditions. Facilitates communication between multiple departments regarding rapidly changing processes and methodologies. Processes and documents QC measures for multiple analyzers, taking on responsibility in inventory and data management for various reagents and QC.

Quad Cities, Iowa Metropolitan Area

As a Barista and partner at Starbucks, I developed the ability to adapt to a multitude of roleswithin the workplace. I learned to effectively communicate with and teach others as we gainednew staff, in addition to maintaining high standards for sanitation and cleanliness to mitigatethe spread of COVID-19.● Handled a multitude of tasks at once and utilized efficient time management skills.● Facilitated rapid and accurate transactions under high-pressure situations.● Surpassed company goals of customer satisfaction and connection.

Davenport, Iowa Area

As a Youth Counselor, I was responsible for mentoring a multitude of at-risk youth in order tohelp them develop life skills and form healthy habits and routines. I became certified toadminister Behavioral Health Intervention Services (BHIS) and conducted group therapysessions between different groups of youth at varying levels of functionality.● Upheld very high standards for privacy practices and medical documentation underthe Department of Human Services.● Maintained the milieu with other staff and communicated with the team toconsistently provide a safe environment for the youth.● Developed a strong and trusting relationship with the youth and guided them toprocessing their emotions and redirecting behavioral outbursts.

Moline, Illinois

Davenport, Iowa Area

As a Resident Aide, I performed care and wellness tasks for our residents, who spanned a widerange of physical and cognitive functionality.● Gained experiential knowledge regarding HIPAA and patient privacy.● Maintained high standards of medical and legal documentation.● Ensured patient safety through observation; learned the basic skills of patient care.

Davenport, Iowa Area

Mchenry, Il

● Maintained high standards of customer service under high-pressure situations● Communicated with coworkers and management in a healthy and clear manner● Gained a proficiency in the point-of-service (POS) computer system ● Handled currency and credit transactions quickly and accurately● Followed procedures for safe food preparation, assembly, and presentation● Resolved complaints promptly and professionally

Chicago, Il

● Relayed knowledge about Loyola’s campus and programs with potential students● Handled a multitude of tasks required by staff both quickly and efficiently● Developed a strong set of interpersonal skills● Assisted in student event planning for activities in Loyola’s Sullivan Center

Bachelor Of Arts - Ba, Neuroscience

Activities and Societies: Delta Omega Nu, Augustana Choir, Heywire Improv Team

High School