Provided clinical surgical support by managing relevant equipment.Anticipated related device needs of operating room staff and surgeons during surgical procedures.Responsible for troubleshooting and maintaining all Stryker Endoscopy equipment and related devices. Analyzed and resolved both routine and non- routine product issues expediently using prior knowledge and judgment.Worked with surgeons, operating room personnel, sterile processing and biomedical engineering.Informed physicians and operating room personnel on information on new and current products.Assisted sales representatives in qualifying business opportunities that lead to further business growth within my account.

Provided world-class customer service through constant communicationand support, by monitoring, track and tracing all cargo loads.Negotiated rates and secured load coverage while maximizingprofitability.Proactive in growth efforts to source new carrier leads and grow my bookof business to meet demands of the customer.