Nicholas Bortz Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

Egg Harbor, New Jersey, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

- Provide high quality customer- centric technical support to the locations on Main and HSC campuses- Provide services including setting up new computers, installing printers, reinstalling operating systems, drivers, software, and assisting with cleanup of clients’ computers- Utilize a ticket tracking system to preform on-site service calls in a first come-first-serve basis

Philadelphia, Pennsylvania, United States

Mclean, Virginia, United States

Philadelphia, Pennsylvania, United States

- Manage communication and alumni relations, ensuring engagement through regular updates, newsletters, and effective event promotion using Campaign Monitor.- Lead and support team performance with regular meetings, efficient member communication, and collaboration with the Director of IT for timely website updates.- Actively participate in AIS activities, including attending weekly reports, maintaining office hours, and engaging in events and social media to build a positive community.

Philadelphia, Pennsylvania, United States

- Developed and executed engaging LinkedIn and Facebook posts, increasing online presence and engagement with the target audience.- Authored and curated spotlight posts and notable events to showcase organizational achievements and promote brand awareness.- Presented Intro to AIS lectures in 2101/2402/2502 classes, effectively communicating complex information to diverse audiences.- Managed alumni database and maintained positive relationships with alumni, fostering a strong network and enhancing fundraising efforts.- Coordinated with the CE team to plan and execute successful events, ensuring seamless execution and high attendee satisfaction.

Philadelphia, Pennsylvania, United States

- Oversee the scholarship award(s) given out by the organization. Included both the selection process as well as the fundraising for the money that is given out.- Throughout the entire year, I focus on raising money for the award(s). During the first half of the Spring Semester, I manage the logistics of the scholarship including creating the application, updating the AIS website, screening applicant essays for anonymity, and overseeing the selection process.- Run one large fundraising each semester, with several smaller fundraising events throughout the year

Philadelphia, Pennsylvania, United States

- Participate in weekly professional development meetings to further understanding of modern information technology - Attend weekly speaker events to connect with industry professionals and explore career paths within different sectors - Engage in monthly community service events such as street clean-ups to support the local community and its residents

• Conducted thorough walkthroughs of business and IT processes, meticulously documenting the procedures to ensure streamlined operations and compliance.• Specialized in testing scenarios within SAP, specifically focusing on order management team functionalities, ensuring smooth and error-free operations.• Collaborated with cross-functional teams to implement best practices and optimize business processes, resulting in increased efficiency and enhanced customer satisfaction.

Philadelphia, Pennsylvania, United States

• Conducted thorough walkthroughs of business and IT processes, meticulously documenting the procedures to ensure streamlined operations and compliance.• Specialized in testing scenarios within SAP, specifically focusing on order management team functionalities, ensuring smooth and error-free operations.• Collaborated with cross-functional teams to implement best practices and optimize business processes, resulting in increased efficiency and enhanced customer satisfaction.

Bethlehem, Pennsylvania, United States

- Investigated supports and resolved software and hardware requests of users as received through the help desk for a national medical device company- Resolved 17% of tickets logged through company’s issue management system- Preformed daily audits ensuring corporate wide printers were updated and installed through a print server environment- Rehabilitated inventory through Microsoft Asset Manager to ensure accuracy of corporate-wide machine

Philadelphia, Pennsylvania, United States

- Analyzed doctorial research on the demand of cultural fluency to determine pass precedents on trends relating to international leadership, sensitivity, and awareness training for a million-dollar non-profit.- Documented and researched 44 corporate and non-profit relationships between client and external firms, looking into sponsor amounts, employee numbers, and financial statements.- Organize the meetings for the Market Research Team, and transcribed client calls and internal meetings, with the Business Model and Program Model teams.

Center Valley, Pennsylvania, United States

- Worked 12-hour shifts from open to close, assisting in full-service operation within restaurants of country club- Prepared silverware, utensils, dishes, and glasses ensuring high quality standards- Communicate with management and team members to ensure daily duties and tasks are completed

Hellertown, Pennsylvania, United States

- Responsible for the cleaning, feeding, sorting of super worms for a small local bug farm in Pennsylvania- Achieved a 60 tub/hour wash rate, cleaning the facilities used to store the worms in.- Packaged 10 boxes/hour of crickets and loaded them into the trucks to be shipped to customers across the nation.

Bachelor Of Business Administration - Bba, Management Information Systems, General, Senior

Activities and Societies: Association of Information Systems, Temple Management Consulting, Temple Esports Team, Temple Wrestling Club

Education record