Nicholas Bradford

Nicholas Bradford Email and Phone Number

Data Analyst @ Michigan Department of Licensing and Regulatory Affairs
Charlotte, MI, US
Nicholas Bradford's Location
Charlotte, Michigan, United States, United States
Nicholas Bradford's Contact Details

Nicholas Bradford personal email

n/a

Nicholas Bradford phone numbers

About Nicholas Bradford

I am a very focused individual. They also note I am a meticulous planner, very organized, and someone who is goal-focused. I am truly passionate about helping others and always look for opportunities that allow for me to leave an impact on the world.I’m always interested in hearing from former and current contacts, managers, or others looking to connect, so feel free to contact me if you’d like to connect.

Nicholas Bradford's Current Company Details
Michigan Department of Licensing and Regulatory Affairs

Michigan Department Of Licensing And Regulatory Affairs

View
Data Analyst
Charlotte, MI, US
Website:
Michigan.gov/Employment
Employees:
34075
Nicholas Bradford Work Experience Details
  • Michigan Department Of Licensing And Regulatory Affairs
    Data Analyst
    Michigan Department Of Licensing And Regulatory Affairs
    Charlotte, Mi, Us
    View
  • Michigan Department Of Licensing And Regulatory Affairs
    Data Analyst
    Michigan Department Of Licensing And Regulatory Affairs Oct 2024 - Present
    Lansing, Michigan, United States
    Develop dashboards in Power BIAnalyze department KPI dataDevelop questions for continuous improvement department wide
    View
  • Michigan Department Of Licensing And Regulatory Affairs
    Business Systems Support Analyst
    Michigan Department Of Licensing And Regulatory Affairs Aug 2021 - Oct 2024
    Lansing, Michigan, United States
    Configure Accela solutions for state agencies Gather specifications from end usersProvide end user support for Accela back office usersDesign test plans for agile sprintsDevelop reports inside Accela and via SSRSAssist on Data Analytics team building dashboards and reports in Power BIAssist with testing State applications including Accela and Salesforce installations
    View
  • Sandata Technologies
    Customer Care Tier Ii Specialist
    Sandata Technologies Dec 2020 - Aug 2021
    Toledo, Ohio, United States
    Provided Customer Support for enterprise software at the Tier II levelMaintained knowledge relating to supported modulesRan SQL scripts for special casesAssisted with transition of Solana data into the Sandata ecosystem
    View
  • Sandata Technologies
    Support Manager
    Sandata Technologies Feb 2018 - Dec 2020
    Toledo, Ohio, United States
    Delivered exceptional customer service to customersDocumented support team proceduresOrganized and develop support team KPIEnsured support team is meeting and/or exceeding department goalsSupervised support personalLead team meetings and morning stand ups to ensure support staff are delivering established standards for customer supportFulfilled requests from leadership on specific support projectsActed as a liaison between customers and managementHired new staff members for teamDeveloped and assist team members with training and continued learningCompany was formally Solana, but Sandata acquired Solana in 2020.
    View
  • Sandata Technologies
    Support Specialist
    Sandata Technologies Apr 2014 - Feb 2018
    Toledo, Ohio, United States
    Provided Customer Support for enterprise softwareMaintained knowledge relating to supported modulesCompiled monthly KPI reports for managementRan SQL scripts for special casesCompany was formally Solana, but acquired by Sandata Technologies in 2020.
    View
  • Enliven Software
    Implementation And Support Specialist
    Enliven Software Oct 2011 - Apr 2014
    East Lansing, Michigan
    Debugged and corrected support issues brought up via customers over phone, support ticketing software, and chat software.Converted classic ASP pages into C#.NET.Built software solutions per customer specifics in C#.Conducted training sessions.Created training materials.Modified database data in Microsoft SQL Server 2008 with TSQL.Troubleshooted customer issues pertaining to software integrating with Quickbooks and Microsoft Dynamics GP.
    View
  • Jadian Enterprises, Inc.
    Eqm Software Engineer
    Jadian Enterprises, Inc. Mar 2011 - Oct 2011
    Lansing, Michigan
    Implemented database changes to company software using Microsoft SQL Server 2008Updated software packages per client specifics in XMLDesigned reports utilizing Crystal Reports 11
  • State Of Michigan
    Student Assistant
    State Of Michigan Sep 2010 - Mar 2011
    Dimondale, Mi
    Modified applications in .NET, HTML, ASPCommunicated with customers about support issues.
    View
  • Firstbank
    Customer Service Representative
    Firstbank Dec 2008 - Sep 2010
    Mount Pleasant, Mi
    Utilized software to locate and update customer informationPromoted good customer service, Preserved and counted ATM/Vault cash suppliesTracked cash totals via spreadsheets
  • Best Buy
    Media Associate
    Best Buy Oct 2007 - Jan 2008
    Lansing, Mi
    Assisted customers with their technological needs
    View

Nicholas Bradford Skills

Customer Service Microsoft Office Technical Support Public Speaking Microsoft Sql Server Time Management Troubleshooting Research Project Management Hiring Customer Satisfaction Microsoft Excel Powerpoint Microsoft Word Sql Enterprise Software Training Critical Thinking Teamwork Team Leadership Management Interviewing Employee Training Problem Solving Customer Service Management Help Desk Support Kpi Reports Kpi Implementation Employee Learning And Development Employee Evaluation Procedure Documentation Zoom C# Javascript Asp.net Leadership

Nicholas Bradford Education Details

  • Central Michigan University
    Central Michigan University
    Public Administration
  • Western Governors University
    Western Governors University
    Business Administration - It Management
    View
  • Baker College Of Flint
    Baker College Of Flint
    Computer Science
  • Baker College Of Flint
    Baker College Of Flint
    Computer Programming

Frequently Asked Questions about Nicholas Bradford

What company does Nicholas Bradford work for?

Nicholas Bradford works for Michigan Department Of Licensing And Regulatory Affairs

What is Nicholas Bradford's role at the current company?

Nicholas Bradford's current role is Data Analyst.

What is Nicholas Bradford's email address?

Nicholas Bradford's email address is br****@****ich.edu

What is Nicholas Bradford's direct phone number?

Nicholas Bradford's direct phone number is +141933*****

What schools did Nicholas Bradford attend?

Nicholas Bradford attended Central Michigan University, Western Governors University, Baker College Of Flint, Baker College Of Flint.

What are some of Nicholas Bradford's interests?

Nicholas Bradford has interest in Social Services, Children, Civil Rights And Social Action, Politics, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Nicholas Bradford known for?

Nicholas Bradford has skills like Customer Service, Microsoft Office, Technical Support, Public Speaking, Microsoft Sql Server, Time Management, Troubleshooting, Research, Project Management, Hiring, Customer Satisfaction, Microsoft Excel.

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