As an Applications Systems Analyst at ScriptPro, I leverage my expertise in troubleshooting, customer service, and business administration to support the development and maintenance of pharmacy automation systems. With over five years of experience across diverse fields, including field service, retail, residential leasing, help desk, and sales, I've honed my ability to efficiently address issues or questions present by customers. A graduate of the University of Montana-Western with a BS in Business Administration and two associate degrees in Business Office Technology and Science, I furthered my knowledge by completing a software engineering immersive fellowship at General Assembly, mastering the fundamentals of coding and web development. Driven by a passion for leveraging technology to enhance efficiency and streamline workflows, I am a dedicated problem solver, committed to delivering exceptional solutions.