Nicholas Coughlin Email & Phone Number

Boydton, Virginia, United States

Boydton, Virginia, United States

– Acquire hardware tickets using the internal Microsoft GDCO App– Locate spare parts in secure storages to replace failed parts listed in the acquired tickets– In a detail-oriented manner, complete the work assigned in the ticket as described– Perform cable installations and hardware rack/stack installations using standard datacenter processes– Physically assist in moving and racking equipment as required– Adhere to all safety policies which include wearing cut resistant gloves, safety glasses, and hearing protection while performing work on-site– Train new coworkers on how to acquire hardware tickets, check out spare parts accordingly, and the process to complete tasks as described in each ticket

Clarksville, Va

Boydton, Virginia

- Interpret blueprints to implement new data center infrastructure including backbone and horizontal fiber and copper cabling- Manage major project crews assuming responsibility for effective performance while adhering to safety and quality guidelines- Comprehend cut sheets for voice and data cross connects to develop mass cable and panel labels and organize and submit test results to complete projects- Perform quality checks of new infrastructure and MACs while utilizing that information to prepare as-built blueprints- Serve as main on-site customer and vendor contact for questions and/or concerns and attend facility and constructions meetings

Weston, Florida

- Perform new installations of point-of-sale, telephony and computer network systems for commercial companies and small businesses- Assist clients with telephony software implementation such as AVAYA, Track-It, Cisco, IVR and alternate web based applications to support a variety of organizational operations- Coordinate maintenance of network equipment and troubleshoots problems with department users- Develop project implementation and rollout plans for infrastructure project deliverables including running, terminating, and testing all phone, network and security cabling- Install new or organize existing phone and data cables with rack mount solutions and specific network hardware tailored to the client’s technical need

Hollywood, Florida

- Perform necessary Hardware and Networking procurement, installation, and configuration to further customers’ requirements- Provide technical support to network systems including servers, laptops, desktops, routers, switches, printers, scanners, copiers, fax machines, PDA’s and any software applications associated with business operations including Timeslips and TimeMatters- Coordinate support of all computer related equipment including communication equipment; install new computer equipment and software updates and perform periodic preventive maintenance on equipment for all branch locations.

Associate’S Degree, Computer Networking, 3.88 Gpa

Awarded Dean's List Fall Semester 2004 Awarded Dean's List Winter Semester 2004 Awarded Dean's List Summer Semester 2004 *Keiser College.

High School, General Academics