AeroLeads people directory · profile
Nic Silva Email & Phone Number
Customer Experience Account Executive
at
Zoom
1 work email found
@microsoft.com
2 phones found area 707 and 781
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Account Executive
Location
Santa Barbara, California, United States
Who is Nic Silva? Overview
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Quick answer
Nic Silva is listed as Customer Experience Account Executive at Zoom, based in Santa Barbara, California, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 707, 781, and a matched LinkedIn profile for Nic Silva.
Nic Silva previously worked as CX Specialist at Zoom and Enterprise Solutions Consultant - Financial at Microsoft. Nic Silva holds Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services from California State University Channel Islands.
Company email context
Email format at Zoom
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{first}{last}@microsoft.com
86% confidence
AeroLeads found 1 current-domain work email signal for Nic Silva. Compare company email patterns before reaching out.
Profile bio
About Nic Silva
I have a diverse background having spanned the entire customer journey: from Marketing, to Sales, to post-sales Customer Success.What my diverse background has given me is:- The ability to always put the customer first- The technical chops to look for innovative ways to solve problems-The analytical skills to help me determine my decisionsMix those all together with a healthy dose of the gift for gab, and you have me. I'm excited to continue to learn and grow, and have an entrepreneurial spirit that thrives in an environment that promotes fast pace change and innovation.
Listed skills include Product Marketing, Powerpoint, Social Media, Public Speaking, and 42 others.
Current workplace
Nic Silva's current company
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7 roles
Nic Silva work experience
A career timeline built from the work history available for this profile.
Cx Specialist
CurrentCreating better Customer Experience. Zoom makes life easier with an integrated UCaaS/CCaaS product, transparent pricing models, and a best in class product team that's continually innovating. Phone, Chat, SMS, with AI built in, all for one competitive price. Feel free to message me with any questions about switching to Zoom Contact Center!
Dec 2023 - Present
Enterprise Solutions Consultant - Financial
I was responsible for accelerating digital transformation by utilizing the latest technologies, including data integrated virtual assistants, live chat communications, cognitive API services for Dialogue & NLU , machine learning, and AI enabled agent tooling.
Apr 2022 - Jun 2023
Sr. Manager, Professional Services
Managed a team of 8+ omni-channel strategist by utilizing the player coach model to continually optimize the performance of the orgs analysis of solution performance data. My team's focus was on program analytics and optimization.
Feb 2020 - Apr 2022
Sr. Revenue Operations Analyst
Managed data assets within systems in Salesforce, Tableau, Looker, Drift, Adobe Analytics, Bizible and Marketo, to provide departments with data to guide their every-day and long-term decisions.
Dec 2018 - Feb 2020
Team Lead, Professional Services
Experienced in creating solution designs for Virtual Assistants via chat technology for Fortune 100 companies. My role worked together with clients, engineers, and CSMs in the Telco and Fiserv verticals to improve chat program quality through A/B testing opportunities identified through various web analytics (Adobe/Google) and internal (SQL) data.
May 2016 - Dec 2018
Marketing Analyst
Worked with the Online to Offline team (o2o) to provide OEM's and their agencies with ROI on their ad spend.Managed $3M+ mystery shop program, designing questionnaire, fielding representatives, interpreting and disseminating results via a SQL and JavaScript homegrown database. Ultimately my work helped OEMs audit dealerships and improve their sales funnel.
Jun 2014 - May 2016
3 education records
Nic Silva education
Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services
California State University Channel Islands
Education record
Hpu College Of Business Administration
Education record
Vanguard University Of Southern California
FAQ
Frequently asked questions about Nic Silva
Quick answers generated from the profile data available on this page.
What company does Nic Silva work for?
Nic Silva works for Zoom.
What is Nic Silva's role at Zoom?
Nic Silva is listed as Customer Experience Account Executive at Zoom.
What is Nic Silva's email address?
AeroLeads has found 1 work email signal at @microsoft.com for Nic Silva at Zoom.
What is Nic Silva's phone number?
AeroLeads has found 2 phone signal(s) with area code 707, 781 for Nic Silva at Zoom.
Where is Nic Silva based?
Nic Silva is based in Santa Barbara, California, United States while working with Zoom.
What companies has Nic Silva worked for?
Nic Silva has worked for Zoom, Microsoft, Nuance Communications, Procore Technologies, and J.D. Power.
How can I contact Nic Silva?
You can use AeroLeads to view verified contact signals for Nic Silva at Zoom, including work email, phone, and LinkedIn data when available.
What schools did Nic Silva attend?
Nic Silva holds Bachelor Of Science (B.S.), Business, Management, Marketing, And Related Support Services from California State University Channel Islands.
What skills is Nic Silva known for?
Nic Silva is listed with skills including Product Marketing, Powerpoint, Social Media, Public Speaking, Salesforce.Com, Online Marketing, Brand Development, and Sales.
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