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Nicholas Dade Email & Phone Number
Standards and Goverance Manager | Vulnerable Customer
at
Optus
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Standards and Goverance Manager | Vulnerable Customer
Location
Greater Melbourne Area, Australia
Company size
Who is Nicholas Dade? Overview
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Quick answer
Nicholas Dade is listed as Standards and Goverance Manager | Vulnerable Customer at Optus, a with 10667 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Nicholas Dade.
Nicholas Dade previously worked as Standards & Goverance Manager | Vulnerable Customer at Optus and Senior Analyst | Transformation Office | Digital Channels & Customer Success at Optus. Nicholas Dade holds Social Sciences from Cegep - John Abbott College.
Company email context
Email format at Optus
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Optus
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Profile bio
About Nicholas Dade
Nicholas Dade is a Standards and Goverance Manager | Vulnerable Customer at Optus. Colleagues describe them as "I've worked with Nick for 12 months while he's been covering a maternity leave role in my Governance team. My team is responsible for Capex management for customer success, Portfolio management of Customer Success' strategic initiatives. Feeding key insights and opportunities to present at enterprise forums. As well as quarterly reviews and benefit realisation for AOP initiatives to ensure we're meeting our strategic KPIs and ROI. Nicks portion of accountability lies… Show more" and "At my time at Optus, Nicholas was one of the best operators I came across. Nicholas not only cared for his team and stakeholders, but also the customer and the company. Adept at problem solving and analysis; Nicholas was always able to understand pain points and articulate potential gain points across the organisation. It was always a pleasure working with Nicholas and hope our paths cross again in the future!"
Current workplace
Nicholas Dade's current company
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Optus
11 roles · 13 years
Nicholas Dade work experience
A career timeline built from the work history available for this profile.
Standards & Goverance Manager | Vulnerable Customer
Delivering a more connected line of sight around Customer Vulnerability, and strengthening the mechanisms for decision making and action across Optus to keep our vulnerable customers connected and protected.
Senior Analyst | Transformation Office | Digital Channels & Customer Success
Mar 2023 - Dec 2023
Bpo Consultant | Group Credit Risk
Aug 2022 - Mar 2023
Offshore Performance Lead | Collections & Recoveries | Group Credit Risk
Feb 2018 - Aug 2022
Acting Recoveries Manager | Collections & Recoveries | Group Credit Risk
Nov 2017 - Feb 2018
Specialised Collections Team Leader | Collections & Recoveries | Group Credit Risk
Dec 2016 - Nov 2017
Customer Recovery - Team Leader
2015 - 2016
~1 yr
Acting Senior Team Leader
2014 - 2015
~1 yr
Collection Sme - Offshore Contact Centre Secondment
Aug 2014 - Sep 2014
Customer Service Team Lead
May 2013 - Aug 2014
Team & coworkers
Colleagues at Optus
Other employees you can reach at optus.com.au. View company contacts for 10667 employees →
SS
Samantha Smalley
Colleague at OptusGreater Sydney Area, Australia
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TR
Theresa Roberts
Colleague at OptusAustralia
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PC
Patrick Clemintena
Colleague at OptusSouth Wharf, Victoria, Australia
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DH
David Harrington
Colleague at OptusGreater Melbourne Area, Australia
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MB
Mark Baylis Baylis
Colleague at OptusGreater Sydney Area, Australia
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SJ
Shaun J.
Colleague at OptusGreater Adelaide Area, Australia
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VS
Viktorija Siokos
Colleague at OptusSydney, New South Wales, Australia
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LS
Len Silva
Colleague at OptusGreater Sydney Area, Australia
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SC
Susan Craig
Colleague at OptusGreater Sydney Area, Australia
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PG
Paolo Gabriel Cruz
Colleague at OptusGreater Sydney Area, Australia
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Samantha Smalley
Colleague at OptusGreater Sydney Area, Australia
View →
TR
Theresa Roberts
Colleague at OptusAustralia
View →
PC
Patrick Clemintena
Colleague at OptusSouth Wharf, Victoria, Australia
View →
DH
David Harrington
Colleague at OptusGreater Melbourne Area, Australia
View →
MB
Mark Baylis Baylis
Colleague at OptusGreater Sydney Area, Australia
View →
SJ
Shaun J.
Colleague at OptusGreater Adelaide Area, Australia
View →
VS
Viktorija Siokos
Colleague at OptusSydney, New South Wales, Australia
View →
LS
Len Silva
Colleague at OptusGreater Sydney Area, Australia
View →
SC
Susan Craig
Colleague at OptusGreater Sydney Area, Australia
View →
PG
Paolo Gabriel Cruz
Colleague at OptusGreater Sydney Area, Australia
View →
1 education record
Nicholas Dade education
FAQ
Frequently asked questions about Nicholas Dade
Quick answers generated from the profile data available on this page.
What company does Nicholas Dade work for?
Nicholas Dade works for Optus.
What is Nicholas Dade's role at Optus?
Nicholas Dade is listed as Standards and Goverance Manager | Vulnerable Customer at Optus.
Where is Nicholas Dade based?
Nicholas Dade is based in Greater Melbourne Area, Australia while working with Optus.
What companies has Nicholas Dade worked for?
Nicholas Dade has worked for Optus and Energyaustralia.
Who are Nicholas Dade's colleagues at Optus?
Nicholas Dade's colleagues at Optus include Samantha Smalley, Theresa Roberts, Patrick Clemintena, David Harrington, and Mark Baylis Baylis.
How can I contact Nicholas Dade?
You can use AeroLeads to view verified contact signals for Nicholas Dade at Optus, including work email, phone, and LinkedIn data when available.
What schools did Nicholas Dade attend?
Nicholas Dade holds Social Sciences from Cegep - John Abbott College.
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