-Drove portfolio growth via expert account planning and pipeline management, providing solutions to reduce soft costs, while increasing their business commitment-Managed pipeline from end to end, from the planning/prospecting stage to closing and expanding the sale-Networked within the customer’s account, gaining additional valuable contacts to further embed solutions across departments-Utilized fact & feeling finding questions to uncover pain points from the customer, gaining insights toopportunities-Collaborated internally and externally to close the sale, leveraged manufacturers and category experts to increase value proposition-Documented value proposition to substantiate and differentiate Grainger’s partnership from the competition, enhancing partnership value beyond the purchase price of goods

Managed ~150 hotels across the five boroughs. Fostering relationships and driving growth (room nights and margin) with each hotel in my portfolio on Agoda and Priceline.-Exceeded KPIs/goals in 2021 & 2022. Driving growth by focusing on partner health (inventory, pricing, visibility) and leveraging market data to influence hotel partners and secure best rate availability-Synthesized data through SQL queries and Tableau dashboards leveraging large data, identifying actionable trends and opportunities utilizing data driven decision making for the greatest RoI-Established relationships with key decision makers utilizing effective communication and leveraging market trends and data-Exceptional sales pipeline management, driven by strategic prospecting and identifying opportunities, delivering influential presentations -Expert negotiator and storyteller, securing strategic business objectives resulting in incremental margin, daily bookings, and increased marketing spend-Regional project leader for go-to-market strategy for new national products or sales channels Collaborated with colleagues to identify gaps in reporting and partnered business intelligence to fill needs-Mentored new employees providing best practices, coaching and modeling professional positive behavior

-Regional sales manager for manufactured textile business, maximizing market share with hotel brands (Hilton, Choice, Marriott), management groups, and luxury independent properties.-Exceeded new business goals, closed $750K of new business each year for FY17, FY18 and FY19-Oversaw sales pipeline for 38 territory managers as a servant leader who championed thinking creatively to solve roadblocks, optimize customer sales, and negotiate contracts. -Analyzed category sales data identifying gaps and purchase patterns providing guidance and focus for district managers, driving new category sales and further embedding “sticky” solutions-Developed and implemented regional sales strategies, aligning customers and prospects with critical business objectives focused on customer retention, growth, and acquisition. -Created and delivered effective presentations to external and internal customers. -Designed and created an internal product guide in OneNote, focused on increasing accessibility, accuracy of product features and images, and status updates while providing a framework to share competitive information-Made collaboration the cornerstone of sales success; broke down silos and encouraged innovation to improve the customer journey through interactions with marketing, sourcing, purchasing, and distribution. -Lead category trainer for new sales representatives, developing their product knowledge and sales toolkit, demonstrating differentiating value and overcoming objections Improved product availability, enhancing forecasting with purchasing and distribution, reducing regional gaps, and backorders.

-Managed Wisconsin and the Upper Peninsula of Michigan, increased revenue by 26% and room nights by 28%.-Uncovered a dormant market delivering $700k additional revenue in the first full year (Door County, WI).-Business development via cold calls, leads, and leveraging industry relationships to negotiate proposals in secondary and tertiary markets.-Managed a portfolio of 149 properties driving growth both in revenue and room nights.-Conducted bi-weekly meetings with top 10 accounts ensuring consistency and satisfaction.-Influenced accounts to practice revenue management, maximizing ADR and RevPAR, driving exposure to Expedia.-Leveraged relationships with industry associations and hotelier solutions companies to become knowledgeable and trusted in the smallest/inclusive markets.

The iconic Inn on Fifth is a Forbes 4 Star, AAA 4 Diamond boutique hotel located in downtown Naples, FL. The Inn on Fifth consists of 119 guestrooms which include 32 Club Level suites, banquet, and meeting services along with two fine dining establishments on property. • Developed and executed strategies to increase room revenue from 4.1MM to 6.05MM YoY (2012-2013).• Advocated for new technology providing real time availability and rates to OTAs and GDS allowing for greater visibility and control for last room availability.• Managed PMS, OTA and GDS interfaces to ensure correct visibility, information and rates.• Established food and beverage minimums for banquet spaces and events.• Conducted weekly payroll audits for catering staff.• Empowered front office staff with sales strategy to ensure that the rooms/suites are sold at the correct price, at the right time when you have a captive audience.