Teller
CurrentAs a Bank Teller at Hudson Valley Credit Union, my responsibilities encompass a diverse range of customer service and financial tasks. Key among these is accurately processing member transactions including deposits, withdrawals, transfers, check cashing, and loan payments. I am entrusted with managing large amounts of cash and maintaining an accurate cash drawer daily.Part of my role also includes providing exceptional customer service - answering inquiries, resolving issues, and providing information on financial products and services. I strive to ensure each member feels valued and understood, upholding the credit union's commitment to service excellence.At HVCU, I helped form my branch's team-building committee. On this committee I, along with my colleagues, am responsible for setting up events and activities to promote team-building and a fun work environment. I am solely responsible for sending out monthly emails recognizing my fellow branch employees for their achievements and outlining the month's activities.Finally, I adhere to all compliance and security procedures, maintaining confidentiality of member information and transactions, and contributing to the credit union's integrity and trustworthiness.