Nicholas Dinh Email & Phone Number

San Jose, California, US

• Responsible for planning and managing programs to streamline sales processes and enable productivity improvement. As part of worldwide sales operations I partner with cross-functional teams including Sales, Tools.
• Assess, map and document current “As Is” processes
• Perform impact and dependencies analysis
• Identify opportunities for re-engineering and streamlining
• Roll-out “To Be” processes with stake-holder’s input and recommendations
• Re-design, re-launch and help operationalize foundational processes supporting Agile methodology adoption

Cupertino, California, US

- Provided functional subject matter expertise in the areas of eCommerce, leads and opportunity management, pricing and quoting as part of a CRM and B2B custom store integration.- Worked with business leads to define and manage business process and technology roadmaps in support of long-term sales CRM systems strategies.- Project managed functional.

Palo Alto, CA, US

Successfully migrated and deployed the company's 300+ legacy web-based multilingual country and custom catalogs to the Intershop Enfinity Suite which is an online commerce software that supports multi-channel sales platforms. Devised multi-currency pricing schema via the Enfinity Suite backoffice for all country catalogs and custom catalogs in which.

Palo Alto, CA, US

• Subject Matter Expert for the integration of Oracle 11i's Pricing and Quoting platform to the B2C Sun Store and the B2B Partner Commerce online sales venue in the company's largest IT conversion project, IBIS.
• Successfully deployed working prototypes of the Sun Store's systems hardware configurator using Oracle's dynamic pricing engine.
• Designed dynamic net pricing and quoting web services to interface with Oracle’s advance pricer and quoting modules while incorporating all uplifts, discounts, promotions, pricing agreements, currency and other.
• Developed training and testing plan to ensure end-to-end functional testing of pricing and quoting interfaces.
• Responsible for ensuring that the technical specification and development precisely aligns with functional design and that all changes are proactively managed through the change control board (CBC).
• Participated in SCRUM activities with Sun/Oracle/Deloitte teams to ensure cross team communication and timely resolution to difficult software issues that impacts adherence to phase deployment schedules.

Palo Alto, CA, US

As the lead solutions design engineer and architect, designed and delivered the system architecture specifications (SAS) for an enterprise wide business intelligence system, Siebel Analytics, which integrated with the company's Siebel CRM and other legacy data wharehouses. Ensured solution design readiness for Plan management review, alignment with.

Palo Alto, CA, US

Managed a portfolio of Sales and Marketing eCommerce applications including the Sun Store, Sun Education Service training portal, WebDesk Customer Database, Agreements Registry and Order Status. Managed the planning of all code development, test and release processes to ensure business continuity. Acted as a single source of contact to business partners in.

Palo Alto, CA, US

Developed key business process requirements in the areas of quoting, pricing, and order entry for an internal configuration and ordering systems application (WebDesk). As a key designer in the team, developed approved functional specifications to collaborate with business stakeholders, developers, testers, release managers to ensure that the desired.

Bsae, Aerospace Engineering

International Relations And Affairs