Nicholas Fleming Email & Phone Number

• Finishing course completion for Certified Professional Coder certification by end of January 2024

Gulf Shores, Alabama, United States

• Interacted with customers by phone, email, or in-person to provide information.
• Analyzed problems and worked with teams to develop solutions.
• Evaluated customer needs and feedback to drive product and service improvements.
• Assisted supervisor in overseeing of maintenance of properties

Orange Beach, Alabama, United States

• Followed up with other institutions on statuses of transcript requests
• Ordered transcripts for prospective students
• Verified ID's
• Handled emails consistently and on a timely manner
• Assisted in various tasks to help department
• Worked remote with little supervision

Gulf Shores, AL

• Motivated Self Starter succeeded in gaining real estate license at 21 years old
• Resolved client concerns related to home purchases to maintain high satisfaction ratings
• Handled computer system troubleshooting and provided technical support to entire team for computer operations
• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets

Orange Beach, Alabama

• Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication
• Communicated with fans, coaches, players and other umpires
• Succeeded in High stress, quick paced situations where mistakes cannot be made
• Possessed Communication Skills necessary to communicate using radio

Orange Beach, Alabama

• Maintained high standards of customer service in high-volume, fast-paced operations
• Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately
• Accurately counted back change on cash transactions to align with register readouts and balanced cash till
• Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
• Used cash register to tender change and process cash and credit card payments
• Developed loyal clientele through friendly interactions, positive attitude and prompt assistance

Gulf Shores, Alabama

• Provided excellent service to guests and employees
• Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff
• Organized work areas to foster efficiency and model exceptional kitchen etiquette
• Provided product information and menu item explanation in consideration of dietary restrictions
• Assisted guests, including offering personable greetings and taking orders

Certified Professional Coding

Continuing Education, Registered Nursing/Registered Nurse

• Continuing education in Nursing • Coursework in Human Anatomy and Physiology 1 & 2, Microcomputer Applications and Fundamentals of.

Education record

Activities and Societies: • Member of Naval Junior Reserve Officer Training Corps • Member of Health Occupations Students of America