Nicholas Fleming Email & Phone Number

• Finishing course completion for Certified Professional Coder certification by end of January 2024

Gulf Shores, Alabama, United States

• Interacted with customers by phone, email, or in-person to provide information.• Analyzed problems and worked with teams to develop solutions.• Evaluated customer needs and feedback to drive product and service improvements.• Assisted supervisor in overseeing of maintenance of properties

Orange Beach, Alabama, United States

• Followed up with other institutions on statuses of transcript requests• Ordered transcripts for prospective students• Verified ID's• Handled emails consistently and on a timely manner• Assisted in various tasks to help department• Worked remote with little supervision

Gulf Shores, Al

• Motivated Self Starter succeeded in gaining real estate license at 21 years old• Resolved client concerns related to home purchases to maintain high satisfaction ratings• Handled computer system troubleshooting and provided technical support to entire team for computer operations• Assisted buyers with finding ideal homes by assessing needs, requirements and budgets

Orange Beach, Alabama

• Managed and optimized contact with other locations and personnel conducting field operations to facilitate open and clear communication• Communicated with fans, coaches, players and other umpires• Succeeded in High stress, quick paced situations where mistakes cannot be made• Possessed Communication Skills necessary to communicate using radio

Orange Beach, Alabama

• Maintained high standards of customer service in high-volume, fast-paced operations• Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately• Accurately counted back change on cash transactions to align with register readouts and balanced cash till• Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution• Used cash register to tender change and process cash and credit card payments• Developed loyal clientele through friendly interactions, positive attitude and prompt assistance• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Gulf Shores, Alabama

• Provided excellent service to guests and employees• Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff• Organized work areas to foster efficiency and model exceptional kitchen etiquette• Provided product information and menu item explanation in consideration of dietary restrictions• Assisted guests, including offering personable greetings and taking orders

Certified Professional Coding

Continuing Education, Registered Nursing/Registered Nurse

• Continuing education in Nursing • Coursework in Human Anatomy and Physiology 1 & 2, Microcomputer Applications and Fundamentals.

Education record

Activities and Societies: • Member of Naval Junior Reserve Officer Training Corps • Member of Health Occupations Students of America