Nicholas Gardner

Nicholas Gardner Email and Phone Number

Engineering Leader | Executive Technology Strategist | Agile Transformation Leader @ Delta Air Lines
Nicholas Gardner's Location
Atlanta Metropolitan Area, United States, United States
Nicholas Gardner's Contact Details

Nicholas Gardner personal email

n/a
About Nicholas Gardner

I am an executive-level technology thought leader with dynamic expertise successfully leading agile transformational change initiatives across matrixed Fortune 100 environments. As an ongoing champion of customer-focused technology solutions, I have expertise building high-performing and engaged teams, creating strategic roadmaps, and embedding innovative design methodologies that increase productivity and quality while reducing cost. My executive leadership strengths include:Budget + P&L Management | Cloud + Next Gen Solutions | Culture Transformation | Change Leadership | Enterprise IT/Business Integration | Process + Policy Creation | Program + Project Management | Strategic Technology Planning | Team Building + Development Additionally, my technical strengths include:Custom Software Development | Strategic Roadmaps | SDLC + CICD + Automation | Technical Business Partner and Advisor | Agile Methodology (SAFe, Scrum, Kanban) | Productivity Increases (Platforms, Integration, and Automation) | Cloud Migration to SaaS/PaaS Applications (Amazon, Google, Okta, ServiceNow, Salesforce) | Business Critical Systems (Finance, HR, Sales, and Servicing) | Solution + System Architecture | Migration to Microservice Architectures | Vendor + Partner Management

Nicholas Gardner's Current Company Details
Delta Air Lines

Delta Air Lines

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Engineering Leader | Executive Technology Strategist | Agile Transformation Leader
Nicholas Gardner Work Experience Details
  • Delta Air Lines
    General Manager, Reservation Technology
    Delta Air Lines Jan 2017 - Present
    Atlanta, Georgia, Us
    I lead the IT delivery for the Reservations division with an annual revenue of $3B+, a global footprint of 11 customer engagement centers, and 7000+ specialists, 48 applications, and a team of 150 reporting to 7 direct reports. Responsibilities include:• Budget management (operating and capital) with an eye for decreasing operating costs sustainably to meet short/long-term goals• Guiding the strategic vision and technology roadmaps, instilling Agile methodology and practices, and driving down cost of delivery by more than 20% through automation, business alignment, and productivity gains• Delivering multiple revenue-driving programs including branding, cabin configuration, SkyMiles, and customer preferences resulting in achieving revenue results above plan and increased NPS to record levels across the enterprise• Championing next generation technology to meet business goals of agility, simplicity, security, and extensibility by focusing on top-notch technology platforms, hardware, and software to deliver an omni-channel strategy to enhance user experience• Ensuring PCI and PII compliance, securing all applications within the Reservations portfolio, migrating applications to secure infrastructure, resolving vulnerabilities and risk
  • The Weather Company, An Ibm Business
    Senior Director Corporate Technology
    The Weather Company, An Ibm Business Apr 2011 - Jan 2017
    Brookhaven, Georgia, Us
    • Transformed the business unit from a service model to a product-oriented IT model while embedding Agile methodology• Led strategic direction, built technology roadmaps, managed Agile teams, oversaw operating and capital budgets• Reshaped the corporate technology landscape by building an integrated platform of hosted applications driving productivity and innovation while decreasing employee operational unit cost by 20%• Spearheaded cutting-edge technology implementations including the following platforms: Google Apps, ServiceNow Enterprise Services, OKTA SSO, and Amazon WorkSpaces • Increased collaboration and strategic partnerships cross-functionally in all aspects of requirements assessment, capabilities, deployment, and feedback driving time to market reduction and product quality increases• Pioneered the development of a custom back office application to provide targeted advertising products, video and image management for digital properties, resulting in revenue growthPromoted from Director, System Development (Apr 2011 - Aug 2012) to Senior Director, Corporate Technology (Aug 2012 - Jan 2017) during company acquisition by IBM
  • The Weather Channel
    Technical Lead, Back Office Development
    The Weather Channel Sep 2008 - Apr 2011
    Atlanta, Ga, Us
    • Led a team of developers to design and build a back office suite supporting ever-changing, dynamic TV and digital platforms • Strategically aligned product teams and Agile squads to continuously deliver cost-effective, custom capabilities• Developed a highly configurable cable playlist generation engine and user interface that enabled greater flexibility
  • The Weather Channel
    Software Engineer Ii
    The Weather Channel Aug 2005 - Sep 2008
    Atlanta, Ga, Us
    • Developed functionality for custom back office application utilizing Microsoft development stack while providing 24/7 support• Designed core technology stack and trained team on object-oriented software design to drive rapid, high-quality product development and release efficiency

Nicholas Gardner Skills

Integration Strategy Crm Leadership Sdlc Digital Media Agile Methodologies Management Enterprise Software New Media Business Analysis Content Strategy Social Media Program Management Cloud Computing .net User Experience Broadcast Broadcast Television Salesforce.com Software Development Saas Team Building Customer Relationship Management Software As A Service Software Development Life Cycle

Nicholas Gardner Education Details

  • Washington State University
    Washington State University
    Information Technology
  • Amazon Web Services
    Amazon Web Services
    Aws Certified Cloud Practitioner Clf-C01 Year 2021
  • Emory Mulling
    Emory Mulling
    Executive Coaching

Frequently Asked Questions about Nicholas Gardner

What company does Nicholas Gardner work for?

Nicholas Gardner works for Delta Air Lines

What is Nicholas Gardner's role at the current company?

Nicholas Gardner's current role is Engineering Leader | Executive Technology Strategist | Agile Transformation Leader.

What is Nicholas Gardner's email address?

Nicholas Gardner's email address is ni****@****her.com

What is Nicholas Gardner's direct phone number?

Nicholas Gardner's direct phone number is +177022*****

What schools did Nicholas Gardner attend?

Nicholas Gardner attended Washington State University, Amazon Web Services, Emory Mulling.

What are some of Nicholas Gardner's interests?

Nicholas Gardner has interest in Environment.

What skills is Nicholas Gardner known for?

Nicholas Gardner has skills like Integration, Strategy, Crm, Leadership, Sdlc, Digital Media, Agile Methodologies, Management, Enterprise Software, New Media, Business Analysis, Content Strategy.

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