Nicholas Hopper Email & Phone Number

Theodosia, Mo / Remote

Book and verify Loads for DriversManage load board sitesDocument Driver operational issuesRespond to any issues and follow-up by coordinating with the appropriate departments or field units.Operate and manage a multi-line telephone system.Respond to queries related to products and deliveries.Supervise the drivers' routes and statuses.Maintain and update call logs, call records and other important documentation.Intake load board calls and notify applicable teams/individualsNegotiate vendor fees to maximize profitability margins Coordinate schedules and following up with vendors.Adhere to all aspects of regulatory compliance, client-specific requirements, and SLAsHelp build mutually beneficial relationships with vendors and partners

Houston, Texas

• Responds to all customer inquiries to ensure exceptional customer service • Originates loans to company policies and HUD/FNMA/FHLMC/VA guidelines• Provide excellent customer service• Manage Pipeline of customers • Prepares and distributes all Federal and State disclosures • Maintains strong business relationships • Guide and educate the consumer on loan process and products

Houston, Texas Area

• Responds to all customer inquiries to ensure exceptional customer service • Develops knowledge of company products, policies and procedures, and underwriting requirements• Review and explain real estate appraisals, title reports, financial documents, tax returns and real estate transactions• Inform prospects and existing customers of programs, rates, policies, underwriting requirements, and loan procedures• Analyzes detailed financial and credit data, matching customer needs with an appropriate loan program and level of risk• Provide customer service via, answering all questions, return all phone calls as quickly as possible, quote the rate and points, and follow-up with customers’ requests• Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace

Specializes in Real Estate Investments (Helping others build wealth in Real Estate)Consulting, educating, and providing evaluation for Investor• Prepares and presents legal documents such as representation contracts, purchase agreements, closing statements and leases• Negotiator – negotiates terms such as commission fees, purchase price and contract expiration dates• Coordinator – organizes and directs all parties involved in real estate transaction.• Promotes sales of properties through advertisements, open houses, and participation in multiple listing services.• Inform, advise, and provide resources to clients and team members to aid in decision making. • Prepares market analysis and evaluation for consumers

Salisbury, Nc

• Built and maintained professional relationships with local business organizations and governmental agencies to enhance organizational goals. • Supervised staff personnel by coaching and assisting in; receiving phone calls, renting cars, checking-in and inspecting vehicles, preparing vehicles for rental, transporting customers to and from the rental location, and sales techniques. • Selected, assigned, trained, and evaluated subordinate personnel and recommend and initiated associated personnel actions. • Monitored and recommended daily rental rate quotations based on fleet inventory and rental reservations. • Maximized incremental sales, fleet of car growth, and corporate accounts through understanding of sales, product knowledge, differentiation, and relationships

Appraisal License

Nova Certification

Real Estate Broker'S License

2003, Business Administration

Activities and Societies: Catawba College Football Player and Coach Member of Fellowship Christian Althetes Entertainer (Singing.

Education record