Nicholas Hsu

Nicholas Hsu Email and Phone Number

Operations @ Steppingblocks
Nicholas Hsu's Location
Los Angeles Metropolitan Area, United States, United States
Nicholas Hsu's Contact Details
About Nicholas Hsu

Currently leading Operations in Tech. 15+ years in Operations with a track record of scaling and leading teams to success through execution. Experience includes: KPI and metrics improvement, process improvement, Onboarding efficiency, Account Management, Customer Success, Customer Support, logistics management, and cost containment. Previous industries includes B2B SaaS, Global Supply Chain Management, eCommerce, Mobile Apps and tech startups.Passion for tech, entrepreneurship, yoga, fitness, beer, tacos, donuts, Lakers

Nicholas Hsu's Current Company Details
Steppingblocks

Steppingblocks

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Operations
Nicholas Hsu Work Experience Details
  • Steppingblocks
    Operations
    Steppingblocks 2024 - Present
    Atlanta, Ga, Us
  • Hoopla
    Coo
    Hoopla Apr 2022 - Present
    Los Angeles, Ca, Us
    Hoopla.com is a platform for discovering and booking events in your area through short-form video, (think TikTok meets Eventbrite).Hoopla.com is an early stage startup
  • Vantage Point
    Operations Consultant
    Vantage Point Jan 2022 - Apr 2022
    Los Angeles, California, Us
    Vantage Point provides innovating and engaging training through Virtual Reality. As a consultant, I engaged in Process Improvement, Communications, and Asset Management.
  • 12Twenty, Inc.
    Director Of Operations
    12Twenty, Inc. 2014 - 2022
    Santa Monica, Ca, Us
    12twenty is a marketplace SaaS platform, bringing together recruiters and the best candidates from educational programs around the world through actionable data insights.I lead customer success, engagement, and business operations strategies as well as improve cross-functional workflow and communications.
  • Wizardry Foundry
    Advisor - Operations
    Wizardry Foundry 2015 - 2020
    Operations Advisor in Business Strategy, eCommerce, Supply Chain Management, Inventory Management, Logistics and Fulfillment Strategy, and Cost Management.
  • Gogobridge
    Co Founder
    Gogobridge 2013 - 2017
    GoGoBridge is a cloud based data entry platform. For growing organizations with heavy data input needs, GoGoBridge makes it easier and cost effective to manage your work and your remote team.
  • Gumhouse, Inc
    Director Of Operations & Product Manager
    Gumhouse, Inc 2012 - 2013
    Gumhouse Inc. dba TopFloor began as a social video eCommerce site for fashion and beauty. TopFloor's goal was to enhance the online shopping experience with videos, tutorial explanations and product branding videos while shopping for your favorite goods. In December 2012, TopFloor was fully acquired by Science-Inc and pivoted to an affiliate eCommerce site using YouTube Influencers to create store fronts. Operations Role:Built and scaled business operations process and procedures. Project Management, Communications Management, Account Management Team, Customer Service Team (in house and outsource), Vendor Onboarding, 3PL, Logistics, Fulfillment, SalesForce Admin, KPI Metrics Analysis, Contracts, Legal, Accounting, Finance, Social Media ManagementProduct Role (Post Pivot):Wire framing, Spec'ing, Storyboarding, Issue Tickets, A/B Testing, Documentation of product requirements, Analyze user funnels, Triage feedback and test results into actions and features.
  • Betterworks
    Operations Manager
    Betterworks 2011 - 2012
    Menlo Park, Ca, Us
    BetterWorks was a cloud based perks and benefits platform with the purpose of making it easy for businesses to reward their employees with access to food, fitness, spas and many other services. General Operations, Vendor Onboarding, Scaling of offshore data entry team, Inventory Management, Vendor Health Check Program.
  • Claremont Graduate University
    President Of The Drucker School Student Association
    Claremont Graduate University Apr 2009 - Apr 2010
    Claremont, Ca, Us
    The Drucker School Student Association (DSSA) exists to help facilitate the communication and experience between the student and the community of the Peter F. Drucker & Masatoshi Ito School of Management. As President it is my duty to ensure that student needs, expectations and concerns are addressed and met, all while meeting the guidelines and expectations set forth by the faculty and staff of the institution. The president's role is to lead the DSSA team in various functions- Alumni Association, Student Clubs, Social Events, Networking forums, as well as any other function that may enhance the student experience. The President position is one of leadership, but more than that, is a 'people' position that involves integrated relationships.
  • Global Airtech
    Assistant Director
    Global Airtech May 2005 - Apr 2008
    Reno, Nevada, Us
    Global Airtech is a Global Supply Chain Management firm in the Commercial Aircraft Industry serving airlines from around the world. Global Airtech specializes in Rotable Asset Managment for regular maintenance, repairs and routine checks as well as a preferred sourcing expert for hard to find parts requirements. From procurement to 3PL management to delivery, Global Airtech is a supply chain solution for a number of commercial airlines. As Assistant Director, I managed all offices in China, Singapore, Philippines, India & the U.S., overseeing worldwide operations in the functions of Sales, Procurement, Logistics, Business Development, Account Management, Vendor Management, and Project Management. I led teams to meet customer satisfaction, performance, and sales targets. Worked with clients and regional teams to develop individual strategies to meet clients needs and increase business development goals. To accomplish these tasks, I analyzed KPIs and improved process, communication and operational efficiencies amongst offices to help meet growth goals.(For more details, please contact me directly)
  • Global Airtech
    Account Management Executive
    Global Airtech May 2004 - May 2005
    Reno, Nevada, Us
    Recipient of the Leadership Award in 2005
  • Global Airtech
    Sales Assistant
    Global Airtech May 2003 - May 2004
    Reno, Nevada, Us
    Developed Raw Materials and Chemicals sourcing within the Sales department

Nicholas Hsu Skills

Start Ups Project Management Account Management Team Leadership Business Development Entrepreneurship E Commerce Salesforce.com Operations Management Presentations Vendor Management Management Analysis Product Management Public Speaking Supply Chain Management Inventory Management Business Strategy Outsourcing Strategy Team Management Sales Operations Leadership Strategic Planning Scrum Mba Okrs Procurement Erp Start Up Consulting Atlassian Jira Jira Sql Consulting

Nicholas Hsu Education Details

  • Drucker School Of Management
    Drucker School Of Management
    Strategy
  • University Of Southern California
    University Of Southern California
    Social Psychology
  • Crossroads High School
    Crossroads High School

Frequently Asked Questions about Nicholas Hsu

What company does Nicholas Hsu work for?

Nicholas Hsu works for Steppingblocks

What is Nicholas Hsu's role at the current company?

Nicholas Hsu's current role is Operations.

What is Nicholas Hsu's email address?

Nicholas Hsu's email address is ni****@****nty.com

What is Nicholas Hsu's direct phone number?

Nicholas Hsu's direct phone number is +148491*****

What schools did Nicholas Hsu attend?

Nicholas Hsu attended Drucker School Of Management, University Of Southern California, Crossroads High School.

What skills is Nicholas Hsu known for?

Nicholas Hsu has skills like Start Ups, Project Management, Account Management, Team Leadership, Business Development, Entrepreneurship, E Commerce, Salesforce.com, Operations Management, Presentations, Vendor Management, Management.

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