Nicholas Norman Email & Phone Number

Baltimore, MD, US

Owings Mills, Maryland, United States

Towson, Maryland, United States

• Cooperate with a team to manage a student run portfolio of $350,000 AUM
• Conduct equity research on companies that are potential additions to the student portfolio, to get a better understanding of the company and make an informed decision to add the company or not

Edgewood, Maryland, United States

• Conducted weekly house meetings that included updates on the current status of the house and addressed concerns of the 9 residents
• Placed reoccurring orders for house supplies, such as basic cleaning products and toiletries to ensure the residents would not run out
• Offered positive reinforcement and taught life skills regarding chores and job employment

Abingdon, Maryland, United States

• Maintained ambitious standards of customer service in high-volume, fast-paced operations of upwards to 100+ customers per hour
• Resolved challenging customer complaints to satisfaction, promoting brand loyalty and maximizing repeat business
• Prepared all food orders within 3-to-5-minute time frame

Hunt Valley, Maryland, United States

• Collaborated in dynamic environments with diverse team members and mentored a frequently growing staff
• Assisted in efficiently operating and managing events
• Ensured a great customer experience to, anywhere from 100-280+ guests per event, with a focus on service

Towson, Maryland, United States

• Informed 30+ members weekly of TUIG events that happened and provided a run-down of what to expect for each meeting
• Updated overseeing professor with a review of the topics discussed from each meeting

Ocean City, Maryland, United States

• Served guests in a fast-paced environment, upselling complimentary items
• Trained 3+ new servers and facilitated onboarding for new employees
• Performed closing duties such as correctly counting money to be given back to restaurant and paid out, as tips at the end of each shift

Hunt Valley, Maryland, United States

• Provided excellent customer service with attention to detail
• Utilized Point of Sales system and handled cash transactions
• Managed closing duties such as reconciling cash drawers and restocking items to prepare for the following shift

Bachelor Of Science - Bs, Accounting

Bachelor Of Business Administration - Bba, Finance, General

Associate'S Degree, Business Administration And Management, General