Nicholas Fennessy Email & Phone Number

Canberra, Australian Capital Territory, Australia

 Proactively assist customers to identify short, medium, long-term needs and aspirations, and act on this information through proficient use of Banking Reviews and future follow ups Provide timely advice on our range of financial products and services, offer solutions that meet customers’ needs and are relevant to their life stage goals through Exceed Ensure customers understand features, benefits, fees and charges, terms and conditions and overall value created from the products and services you present Proactively engage with customers to develop long lasting valued relationships built on trust, respect, loyalty and placing customers at the centre of our business Work with specialists in Business Banking, Community development, Insurance, and Wealth Management to deliver the best solution for the customer Respond promptly to queries, requests and complaints, delivering consistent and reliable service. Escalate complaints accordingly to team members’ best suited for quick and effective resolution Seek regular feedback from customers to ensure you continue to satisfy needs and deliver exceptional customer service Generate new business leads through advocacy Achieve sales and referral budgets in all lines of business including loans, deposits, insurance and wealth management Consistently deliver individual key performance metrics Consistently practices the Exceed methodologies/principles to improve individual sales effectiveness Contribute to the achievement of business growth in the region

Canberra, Australian Capital Territory, Australia

 Providing recruiters with a database of potentially compatible candidates for specific roles for our clients Conducting candidate calling and screening, managing 50 – 80 calls per day Conducting reference checks and assisting with CV formatting Performing data entry through the use of Excel, PeopleSoft and WorkPro Act as a Point of Contact for newer interns during my time at Adecco

Yarralumla, Canberra

 Recruiting, onboarding, and training personnel Supervising, mentoring, and evaluating staff performance Placing regular stock orders with vendors and suppliers Handling customer complaints, enquiries, and requests Assisting in pricing products for sale Setting budgets and monitoring expenses Ensuring staff adhere to regulations, quality and health and safety standards Ensuring all records were kept properly and consistently Reviewing activities and prepare reports for senior management

Yarralumla, Canberra

 Greet customers, make reservations, and seat patrons when required Take customer orders and served food to customers when ready Handle customer enquiries and escalate complaints when required Process customer payments Ensure staff adhere to regulations, quality and health and safety standards Monitor stock levels and assist Supervisor with ordering supplies

Fyshwick, Canberra

Forrest, Canberra

Providing Peer Support to Year 3 students.

Bachelor'S Degree, Business (Management), Gpa 4.4 On Completion

- Majoring in Management - Completed a Breadth Major in Economics (BM0007) via electives - Undertook a three-unit load throughout my.

Education record

- Majored in Business, Architecture, English, Mathematical Methods and Human Biology

Education record

IB Diploma up to Year 10

Education record