Nick Connor Email and Phone Number
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Senior management professional with a propensity for building strong, multidisciplinary and cross-functional teams, delivering best-in-class infrastructure solutions, and ingraining technology into the strategic planning process.Recognized as a key contributor and change agent with a record of generating immediate as well as sustainable process improvements, leading teams through large complex technical deployments and executing long-term strategic initiatives on time and under budget. Sharp business acumen with demonstrated success in establishing strategic partnerships across the organization, supporting company growth and increasing operational efficiency through complexity reduction and cost controls, and critically evaluating and responding to rapidly evolving environments.Specialties: IT Strategy & Architecture, Cloud Computing, Process Improvement, Business Integration, Disaster Recovery, Leadership & Motivation, Cybersecurity Program Management, Mergers & Acquisitions, Vendor Management
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Vice President Information Security And TechnologyKpa Mar 2024 - PresentWestminster, Colorado, Us
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Vice President Information TechnologyKpa Jan 2021 - Mar 2024Westminster, Colorado, UsLead Security group overseeing information security governance, program development and management, incident management and risk management. Advance DevOps culture and team responsible for software delivery automation, platform scaling and secure integration with customers and partners. Guide Operations group, Data Architect and DBA’s accountable for creating secure, highly scalable infrastructure solutions ready to meet the development requirements for new product initiatives. Coach IT Support staff to provide exceptional customer service to eight corporate locations and to exceed service level agreements measured by an ITIL based service desk. Coordinate Tier 3 technical support for 10,000 clients utilizing KPA SaaS products in cooperation with the Customer Success team. Evaluate acquisition targets and provide risk analysis and merger integration project plans to the Executive Management team.
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Director Of Information TechnologyKpa Sep 2011 - 2021Westminster, Colorado, UsLed the major redesign of all mission critical infrastructure, datacenters and processes to improve systems availability, provide business continuity and meet Service Level Agreement objectives. Implemented reporting and metrics to measure operational, team and project performance to transform corporate perception of the IT department into a strategic resource. Continually collaborated with internal stakeholders to identify areas where IT can align with business processes and make current tasks more efficient and profitable.
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Information Technology Manager (Head Of It Department)Wellpoint Systems Inc. Nov 2008 - Aug 2011Calgary, Ab, CaReported directly to CFO and supervised the Service Desk and Operations team. Defined technology roadmap, improved alignment of IT and the business to support growth and profitability objectives and directed strategic IT initiatives. Proactively developed business process improvements and produced comprehensive employee training and a self-service IT knowledge base. Coordinated support for internal and external customers, administered global network infrastructure and exceeded service level agreements with zero bill credits issued during tenure. -
Network And Systems ManagerWellpoint Systems Inc. Oct 2005 - Nov 2008Calgary, Ab, CaDesigned and built network and systems to scale during a period of rapid change with 300% growth in staff and 600% increase in revenue. Coached Help Desk and continuously collaborated with the Sales team and Customer Support group to deliver superior customer service. Planned and delivered project scope for all Bolo customer implementation activities, including costs and schedules, and directed execution by the Operations team. Developed training content for both technical and non-technical staff and clients.
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Principal Technology ConsultantConnor Designs Feb 2003 - Nov 2005Supported small businesses and home users. Recommended and implemented solutions to provide disaster recovery and improve productivity and security. Established network of referral clients through exceptional customer service.
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Facilities ManagerCity Of Wheat Ridge Jan 2000 - Oct 2005Wheat Ridge, Colorado, UsManaged daily operations as well as a diverse set of employees at several high-volume locations. Responsible for program coordination, scheduling, hiring, and profit and loss. Led teams of up to 60 in providing a positive customer experience for all customers.* Certified American Red Cross Lifeguard / CPR Instructor* Certified American Red Cross First Responder* Certified American Red Cross Water Safety Instructor -
Sales AssociateCircuit City Oct 1998 - Aug 2000UsExceeded computer department sales and customer service score quotas on a consistent basis by providing exceptional customer service.
Nick Connor Skills
Nick Connor Education Details
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Regis UniversityStrategic Management -
Metropolitan State University Of DenverSchool Of Business
Frequently Asked Questions about Nick Connor
What company does Nick Connor work for?
Nick Connor works for Kpa
What is Nick Connor's role at the current company?
Nick Connor's current role is Agile Leader, Solution Creator, Business Enabler | MBA, CISM.
What is Nick Connor's email address?
Nick Connor's email address is al****@****ail.com
What is Nick Connor's direct phone number?
Nick Connor's direct phone number is +130322*****
What schools did Nick Connor attend?
Nick Connor attended Regis University, Metropolitan State University Of Denver.
What skills is Nick Connor known for?
Nick Connor has skills like Vendor Management, Cloud Computing, Process Improvement, Vmware, Business Process, It Management, Security, Networking, Data Center, Software Documentation, Customer Service, Microsoft Technologies.
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