As the Head of Corporate Development and Customer Success at Current, I lead the strategic direction and execution of initiatives to drive business growth and ensure customer satisfaction. My role encompasses developing and managing customer relationships, overseeing asset management, and enhancing customer retention through innovative solutions. By coordinating seamlessly with the Business Development team, I ensure a smooth transition from sales to implementation, while also driving sustainability initiatives and compliance with emission reduction standards. With a focus on data-driven decision-making, I strive to optimize performance, deliver exceptional customer service, and foster long-term partnerships that contribute to our success in the commercial EV sector.

As the Head of Sales and Marketing at Current, a pioneering full-stack EV solutions organization, I led the charge in our national business development strategy to establish the company as a standout player in sustainable transportation. At the forefront of our expansion into strategic sales channels, I actively cultivated essential partnerships and spearheaded engagements with Original Equipment Manufacturers (OEMs) within the dynamic electric vehicle landscape. Leveraging a deep industry understanding, I was responsible for shaping and executing dynamic sales and marketing initiatives, positioning Current Trucking as an innovative force in comprehensive electric vehicle solutions. Through seamless collaboration with cross-functional teams, I continuously introduced forward-thinking approaches to not only enhance our market position but also foster enduring relationships with key partners. In my role, I was fully committed to propelling the growth and impact of Current in the ever-evolving realm of electric transportation solutions.

(formerly Nestle Waters) As the owner for a pivotal strategic business unit driving substantial customer growth, I orchestrated end-to-end broker and third-party business development. I led executive reviews across departments, aligning on growth tactics and compelling value propositions, while tracking performance metrics for customer acquisition and retention. Through detailed analysis of quantitative (marketing ROI, sales projections) and qualitative (competitive strategies, CRM) measures, I informed impactful tactical growth plans and contributed to shaping a robust long-term strategy. My leadership and strategic insights have been integral to the unit's success.

As the Business Unit Lead, I spearheaded the transformation of business strategy and sales models, resulting in an impressive +105% revenue growth within a two-year period. I implemented a holistic customer marketing journey, elevating acquisition processes and optimizing onboarding, education, and retention efforts. Embracing a customer-centric approach, I harnessed new data insights, leading to a remarkable 27% increase in daily service execution and a diversified product offering, ultimately contributing to a +6% revenue surge. Additionally, I took the lead in orchestrating cross-functional marketing campaigns, mobilizing subject matter expert advocates, and establishing a dynamic online presence for Pro Clean. These endeavors underscore my pivotal role in driving substantial revenue growth and elevating the overall customer experience through strategic interventions.

During my tenure, I spearheaded a remarkable +58% year-over-year revenue surge across diverse channels, employing strategic initiatives in new services, marketing, pricing, and contract management. Notably, I successfully transformed the lowest-ranked sales team into the #1 performer within a year, achieving noteworthy milestones, including an 83% increase in services and the acquisition of 3.2k new customers. My team stood out nationally as the sole group surpassing the annual revenue plan. By implementing targeted strategies in leadership development, technology adoption, and work standards, I achieved zero employee turnover, showcasing my proficiency in driving revenue growth, leading high-performing teams, and fostering a stable work environment.

In my role, I successfully secured distribution partnerships with major retailers by harnessing valuable insights from customer purchasing data. I adeptly utilized consumer, business, and Nielsen data to derive actionable insights, informing the development of growth strategies and pinpointing expansion opportunities. Through my efforts in crafting channel-specific solutions, messaging, and capabilities, the result was an impressive +32% year-over-year revenue increase. This underscores my proficiency in data-driven decision-making and emphasizes my capability to drive significant revenue growth through strategic partnerships and effective growth strategies.

Achieved a +$3 million increase in operating profit by strategically optimizing the national SKU portfolio. Effectively scaled Nestle Pure Life products in key channels, showcasing my knack for successful product expansion. Implemented streamlined strategic planning and enhanced go-to-market execution through cross-functional reviews, illustrating my proficiency in driving profitability and fostering efficient processes.

I am honored to have led a top-performing national sales team, earning recognition for our collective achievements. My coaching efforts with 25 direct reports focused on various critical aspects, including new product awareness, promotional programs, sampling initiatives, and in-depth analyses of category dynamics and pipeline. Simultaneously, I played a pivotal role in optimizing operational processes, utilizing customized data and reporting tools. This strategic approach resulted in a notable 5% year-over-year improvement in service key performance indicators (KPIs). Additionally, I contributed significantly to organizational growth by designing and deploying a regional Leadership Development Program aimed at enhancing people leadership skills and elevating customer service standards. These initiatives underscore my commitment to fostering excellence in team performance, operational efficiency, and leadership development.

Crafted strategic sales plans for 35 route salesmen, leveraging consumer insights and achieving a noteworthy +11% revenue growth. Recognized as a top performer, ranked in the top 5% nationally, and led the zone in sales by surpassing the plan with an impressive +18% increase. Demonstrates my proficiency in strategic planning and exceptional sales leadership.

Accomplished project manager with a proven track record of leading the largest project in company history, valued at $4MM, by effectively coordinating with stakeholders across NYC, Spain, and Italy. Successfully secured $100k+ global specifications with Fortune 500 companies through persistent stakeholder collaboration, timely communication, and in-depth product knowledge. Expert in developing and nurturing relationships with architectural design firms, general contractors, and millworkers across the NY, CT, NJ, and PA markets. Strengthened international ties with Italian manufacturers by leading product training, customer service feedback sessions, and addressing high-priority issues.

Developed marketing materials that significantly boosted the sales team's effectiveness, contributing to a 25% increase in the customer base. Enhanced the customer experience by refining branding and implementing new procedures for faster service and order fulfillment. Drove company growth by innovating internal operations, including the promotion of an inventory management system, standardized branding, and a Google Maps tool to track retailer saturation across the U.S.