Nick Fox Email & Phone Number

Laguna Niguel, CA, US

Albany, US

• Currently leading Operations, Ecommerce & Marketing for a Global Home Improvement Brand, driving accelerated growth and profitability.
• Spearheaded strategic growth initiatives that increased company revenue by 200% over three years, positioning the brand as a leader in the Kitchen & Bath Fixture industry.
• Transformed a brick-and-mortar model into a thriving e-commerce platform, driving a 200% increase in online sales within the first year.
• Streamlined operations, reducing order fulfillment times by 40% and improving on-time delivery to 95%, resulting in higher customer satisfaction and retention.
• Developed data-driven marketing strategies that increased customer acquisition by 150% and significantly improved customer lifetime value.
• Led a comprehensive rebranding effort, enhancing the company’s image, product offerings, and perceived value across all channels.

Albany, US

• Drove exponential e-commerce growth, increasing company revenue by 200% within three years, establishing the brand as a leader in the Kitchen & Bath Fixture industry.
• Led the launch of an e-commerce platform on Shopify Plus, driving a 300% increase in online sales and expanding the customer base.
• Developed data-driven marketing strategies, boosting customer acquisition by 200% and significantly improving customer lifetime value.
• Integrated online and offline channels to deliver a cohesive omnichannel experience, resulting in cross-channel sales growth.
• Cultivated partnerships with leading marketplaces and digital platforms, increasing brand visibility by 50% and generating higher customer referrals.
• Introduced AI-powered personalization and agile marketing, reducing customer acquisition costs by 40% and improving return on ad spend by 25%.

• Led all technology initiatives at eFaucets.com, a leading e-retailer for top plumbing brands, culminating in the company’s acquisition in 2015.
• Managed a team of 80+ across Product Management, Engineering, DevOps, Cybersecurity, and more, driving seamless technological integration.
• Spearheaded the digital transformation, enhancing security, networking, and cloud infrastructure to position the company for scalable growth.
• Launched web-based software and mobile applications, boosting consumer engagement and improving the user experience across all digital channels.
• Designed a data platform that enabled data-driven decision-making and improved operational efficiencies.
• Played a key role in the company’s acquisition by showcasing scalable technology infrastructure, driving value for potential buyers.

• Led all e-commerce operations at eFaucets.com, driving growth across online and marketplace platforms, contributing to the company’s acquisition in 2015.
• Collaborated with cross-functional teams to optimize processes and increase sales across e-commerce, Amazon, and eBay channels.
• Achieved sales and margin targets by implementing strategies that drove traffic, conversion, retention, and profitability.
• Developed and managed digital marketing across web, email, affiliate, and paid channels, increasing brand visibility and customer acquisition.
• Led the integration of marketplace platforms like Amazon and eBay, expanding revenue streams and business growth opportunities.
• Played a pivotal role in preparing the company’s digital assets and operations for acquisition, positioning e-commerce as a core value driver.

• Led eImprovement.com, a top E-Retailer for premium plumbing brands like Kohler, Delta Faucet, Moen, and Jacuzzi, from inception through rapid growth, establishing it as a leader in the home improvement e-commerce space.
• Founded and built the company from the ground up, securing major brand partnerships and driving strategic planning and execution.
• Launched a seamless e-commerce platform, rapidly increasing online sales and improving the customer experience.
• Directed multi-channel marketing strategies, including paid search, SEO, and email campaigns, significantly boosting brand visibility and conversion rates.
• Built and led a high-performing leadership team, fostering a culture of innovation and accountability to drive growth.
• Secured investment capital, managed financial planning, and oversaw expansion efforts, scaling operations to meet growing market demands.

Chico, CA, US

• Led brand development, web traffic growth, UI optimization, and advertising revenue for an E-Retailer selling top home improvement brands like Kohler, Kichler, and Schlage.
• Led a 5-person team responsible for developing and executing the growth plan for Handlesets.com and Faucetdirect.com.
• Managed and maintained profit and loss statements for key product categories, overseeing over $10 million in annual sales revenue for the Door Hardware division.
• Developed and mentored a team of Brand Managers, Merchandisers, and Product Data Specialists, ensuring alignment with company goals and growth targets.
• Established merchandising and marketing standards for over 10 e-commerce locations, driving business intelligence initiatives and implementing best practices across all sites.
• Collaborated with manufacturers to strengthen partnerships, securing exclusive deals that enhanced product offerings and improved profitability.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies