- Employed PingFederate to configure SAML and OAuth Single Sign-On (SSO) connections for applications across Textron's business units.- Performed Certificate Authority migration from Windows Server 2012 to Windows Server 2022.- Developed various scripts integrated with MIM to perform creations, deletions, and updates to AD objects.- Wrote script utilizing REST API to call service forms in Software IDM's Identity Panel.- Executed the deletion of Active Directory objects in the process of decommissioning several legacy domains.

- Developed PowerShell scripts to correct discrepancies between ServiceNow's CMDB tables and Azure- Created flow to automate the population of missing data for servers located in multiple CMDB tables- Created a dashboard to monitor aging contracts and servers- Helped establish tag governance in ServiceNow to drive CMDB, Azure, and VMware metadata- Utilized IP address discovery to populate configuration items daily with missing information from Azure and Isilon frames

- Lone technician over audio and video production for daily activities- Trained new employees on sound equipment, ProPresenter software, and electrical wiring- Improved quality of live audio through frequency equalization, compression, and gates- Installed and configured two new Behringer x32 digital soundboards- Responsible for the safety of customers and company assets (digital and analog soundboards, speakers, computers