Nicholas Quinlan Email & Phone Number

Hemel Hempstead, GB

Hertfordshire, England, United Kingdom

Leading the Youth Engagement, Prince’s Trust Team and Volunteering in Community Protection teams for Hertfordshire Fire and Rescue Service.

Hertfordshire Fire And Rescue Service

Manage and develop a team of Youth Engagement Officers, Instructors and Volunteers to deliver key youth training initiatives, qualifications and interventionsDesignated lead within Fire and Rescue for Child Safeguarding and responsible for managing risk, designing processes and influencing operational stakeholdersLead of the Marketing and Communications.

Hertfordshire

Project Management of Community Safety initiatives for Joint Protective Services Coordination of a Countywide Test Purchasing programme to reduce underage sales of alcohol and tobaccoDesigning and delivering training to both independent and national retailersConducted formal investigations under Police and Criminal Evidence Act preparing prosecution.

United Kingdom

Seconded to the National Fire Chiefs Council as the UK Programme Coordinator, leading on the development of the www.staywise.co.uk platform. StayWise brings together educational resources from the emergency services and safety-focused organisations helping to save lives through education.

SW London Region

Responsible for reducing process related shrinkage across 15 large supermarkets in the South West London region through employee engagement and auditingDeveloped training and delivered to store and regional teams in addition to supporting the clusterManaged a £1million security guarding and equipment budgetLead successful investigations into criminal.

Hertfordshire (Countywide)

Coordination of a Countywide Test Purchasing programme to reduce underage sales of alcohol and tobaccoDesigned and launched a successful safe selling of fireworks scheme to all licensed premises in HertfordshireDeveloped relationships with a number of key stakeholders including Community Safety Unit and PoliceSupported local businesses with retailer advice.

London, Finchley Road (Flagship Store)

Leadership of 39 front end, cash office and sales floor colleaguesIncreased staff engagement to deliver increased customer satisfaction rates Increased year on year sales of 25% though improved service and standardsRegional profit protection championDuty Management and key holder responsibilities

St Albans, Welwyn Garden City, Maidenhead

Multi-site store management and successful opening of new St Albans storeExceeded profit contribution by 18% and ranked number 2 in the regionTraining and development of new and existing staffDevelopment and planning of new store including recruitment and liaising with contractors

Hemel Hempstead / Milton Keynes

People management of up to 80 members of staffRecruitment and selection of 800 new employees for new flagship storeScheduling for up to 62 front end colleagues Delivering and exceeding sales and customer satisfaction targetsProfit and Loss accountable