Nicholas Katz Email & Phone Number

Wrentham, Massachusetts

• Oversee and drive daily sales performance by providing exemplary customer service and encouraging team to upsell whenever possible. Strongly emphasize that the guests are our priority. • Supervise, train, motivate, and advise up to five sales associates at a time and assign each of them to a position in which they are most proficient. • Ensure the establishment is appropriately staffed around the holidays by conducting interviews and hiring seasonal/potentially permanent staff… Show more • Oversee and drive daily sales performance by providing exemplary customer service and encouraging team to upsell whenever possible. Strongly emphasize that the guests are our priority. • Supervise, train, motivate, and advise up to five sales associates at a time and assign each of them to a position in which they are most proficient. • Ensure the establishment is appropriately staffed around the holidays by conducting interviews and hiring seasonal/potentially permanent staff members.• Prepare cash reports, count drawers, and conduct a daily safe count.• Process returns and/or exchanges for less-than-satisfied guests and incentivize them to shop with us again. Show less

Mattapoisett, Massachusetts, United States

• Interacted with clients on a daily basis maintaining the exemplary standard of customer service for which Chase Canopy is reputed. Received commendations for quick turnaround time and prompt email responses.• Met with clients and arranged site visits when applicable for tent jobs.• Created wedding checklist that would facilitate couples taking the non-planner route and on a tighter budget – in an effort to meet all clients’ needs.• Compiled client orders and advised clients as to… Show more • Interacted with clients on a daily basis maintaining the exemplary standard of customer service for which Chase Canopy is reputed. Received commendations for quick turnaround time and prompt email responses.• Met with clients and arranged site visits when applicable for tent jobs.• Created wedding checklist that would facilitate couples taking the non-planner route and on a tighter budget – in an effort to meet all clients’ needs.• Compiled client orders and advised clients as to the inventory that would be necessary and appropriate for their event. Established a reputation at Chase, including forming a client base – clients would contact me directly.• Responsible for social media communications – handled Chase’s Instagram account, keeping it current and aiming to reach an all-new demographic. Show less

Hopedale, Ma

• Engaged with the residents at this assisted-living home and forged friendships with many of them over the course of my time there. • Designed programs that would encourage the residents to socialize within their community in order to foster camaraderie. Promoted relaxation through walks around the neighborhood, including therapeutic activities. • Entertained the residents with a variety of activities/events planned over my five-month period at the facility. My most popular… Show more • Engaged with the residents at this assisted-living home and forged friendships with many of them over the course of my time there. • Designed programs that would encourage the residents to socialize within their community in order to foster camaraderie. Promoted relaxation through walks around the neighborhood, including therapeutic activities. • Entertained the residents with a variety of activities/events planned over my five-month period at the facility. My most popular introductions included a weekly Yoga class, a craft hour, and a weekly game day. • Allocated monies for activities based on resident interest to ensure that the trips would captivate and be feasible.• Organized several field trips to motivate mobility among the residents, arranged transportation, and took a head count on those interested in the outings. Show less