Nicholas Kostopoulos Email & Phone Number

Athens, Attiki, Greece

• Drive the expansion of the B2B payment orchestration platform by identifying, onboarding, and integrating key partners, including payment providers, financial institutions, and virtual card issuers.
• Collaborate with cross-functional teams—Product Owners, Reconciliation, Finance, Accounting, and Business Control—to align on business needs, optimize processes, and manage the financial performance of partnerships..
• Serve as the primary liaison for key partners, fostering long-term relationships and ensuring seamless cooperation through integration, contract management, and strategic alignment. Develop strategies to enhance.

Athens, Attiki, Greece

• Lead the onboarding process for new card-issuing providers and payment partners, ensuring all technical and operational requirements are met.
• Facilitated smooth product integrations for new partners, collaborating closely with Finance, Tech, Reconciliation and other relevant teams.
• Oversaw daily operational activities with existing partners, ensuring efficient workflows and processes.
• Monitored the performance of payment partnerships and tracked key metrics. Analysed performance data from payment providers, monitoring key metrics such as transaction volumes, fees, and profit margins.
• Prepared reports and presentations to communicate the value and impact of partnerships to stakeholders.

Kifisiá, Attiki, Greece

• Determining pricing and forecasting, and emphasizing the right USP's and visualizations that support the product characteristics.
• Working closely with our distributors/dealers in conjunction with the sales department to plan and determine marketing tools to be executed via the channel.
• Tracking and reporting on sell-out, sell-in and product inventory

Kifisiá, Attiki, Greece

• Input and ensuring all necessary product data in company’s systems.
• Pricing policy establishment and offers preparation.
• Focusing on growing and developing cooperation with existing vendors and handling vendors’ ordering process.
• Inventory update and ensuring stock level remains at appropriate level.Gross profit & delivery process management.

Greater New York City Area

• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
• Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes.

Greater New York City Area

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Recommended items to customers based on specific needs and explained features and benefits.
• Worked with other customer support teams to develop consistent and equal high-quality levels of support.

Athens, Greece

• Managed all store operational issues
• Completed administrative support for the project managers
• Effectively managed data entry of client's information on new developed data base
• Resolved customer problems and/or complaints by determining optimal solutions

Msc, Marketing/Marketing Management, General

Bsc, Business Administration And Management, General