Nicholas D. Email & Phone Number

San Diego, California, United States

San Diego Metropolitan Area

Plays a key role in customer expierence, end to end operational activities and efficient distribution through fulfillment, delivery, and e-commerce in a highly regulated industry

• Here, I was promoted from Senior Leader to Senior Operations Manager in recognition of success in team building and leadership. I direct and manage all business operations, including supervise/support administrative.
• Oversaw and led all COVID-19 operations, processes, trainings, and compliance activities to protect military members and civilians. Tracked, monitored, and documented each case to determine vaccination statuses.

• Awarded the Joint Commission Accreditation, saving the hospital $15K by participating in 240 quality assurance/assessment inspections for one hospital with 13 clinics and 60 hospital departments over 14 geographical.
• Increased the compliance standard from 23% to leading the Southwest region at 84% in three months by creating a best-practice first responder emergency treatment certificate to secure leadership accountability.
• Deployed as the main medical asset for 30,000 U.S. and 50,000 South Korean armed Navy, Army, Marine, and Air Force members by evaluating and analyzing health threats, identifying health protection measures, and.

• I served as the Program Manager for a major zone inspection project of a 500,000 square foot facility from initial development phases to completion. I identified and determined standard safety protocols and maintenance.
• Reduced turnaround time for routine, urgent, and emergency trouble tickets by $25K per quarter by detecting preventative maintenance issues.

• In this position, I oversaw and managed all aspects of a Medical Readiness Program, including reporting, documentation, tracking, and maintaining up-to-date with ten different individual requirements, including.
• Successfully maintained a 93% medical readiness level from a minimum of 85% by tracking, reporting, and identifying potential deployment members.

Japan, Africa, Afghanistan

Master Of Business Administration - Mba

Bachelor'S Degree, Health/Health Care Administration/Management

Lean Six Sigma Greenbelt

Formal Instructor