• Act in an inside sales capacity handling thousands of phone call, website, and email inquiries per month as a first point of contact via queue system across core and emerging markets in PA, NJ, NY, MA, and DE• Communicate as a liaison between customers and multiple stakeholders including agents & team managers to secure a smooth and efficient user experience via written and verbal outlets • Demonstrate technical aptitude within mobile app, desktop site, and back systems while detailing complex customer conversations, converting customers to business opportunities for Redfin agents • Received multiple accolades and service awards as a top-performing monthly and yearly inside sales agent

-Manage and execute tailored online and print advertisements including email campaigns through Constant Contact and traditional marketing mailers-Seek out new outlets to obtain potential clients for property management-Assist in the design, copy, and script of company flyers, brochures, advertisements, and blog posts-Monitor online reputation management through Google and Yelp to garner and maintain a positive presence-Schedule, create, and manage all Facebook, Twitter, and Instagram content to showcase properties and act as the voice of the company-Build detailed reports on effectiveness of social media, direct, and indirect marketing routes to monitor success

-Researched design, branding, and business strategies as well as trends within high profile target accounts-Managed and maintained sample room of materials and attended weekly team meetings to align trends with capabilities-Assisted in the design and creation of marketing materials that including showcase displays to aid in presentations to Fortune 500 companies and email blasts using Mail Chimp-Aided in execution of marketing campaigns and prepared competitive analysis profiles in new industries that helped garner new business -Photographed product lines and engaged in two way communication between high profile prospective clients

-Managed and created virtual content for Facebook, including the soul development and execution of a major marketing campaign with a reach of over 3,000 followers-Increased Twitter following by 40% by planning and scheduling self authored tweets through Hootsuite-Monitored social media performance and created analytic reports for review by top management to stress the importance of web presence-Photographed major house charity events to cultivate content for self made central website updates-Operated as a primary point of contact for donors during charity drives that raised over $50,000 in six months

- Receive, process, and distribute mail to residents living in the hall.- Admit approved students into the building and manage guest identification cards.- Enforce room lockout policy and emergency drill procedures.