With extensive experience in sales and business development management, I have honed my skills in account management, team leadership, and revenue growth strategies. My expertise lies in developing and implementing robust business-to-business sales processes, utilizing data analysis tools like Salesforce to uncover trends and opportunities, and leading teams to surpass sales targets. My drive comes from a need for continuous learning and desire to coach and mentor others to achieve their goals. These are the pillars upon which my professional achievements stand.
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Director Of Smb SalesRipple FiberMatthews, Nc, Us
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Sales Performance ManagerClearwave Fiber Oct 2024 - PresentSavannah, Georgia, Us -
Agency Development ManagerColonial Life Jul 2024 - PresentColumbia, Sc, Us -
Staff Manager - Account ManagementWindstream 2023 - 2024Little Rock, Ar, UsStaffed, trained, and managed new account management team to execute consultative sales process focused on revenue growthand client retention. -
Sales Manager - Southeast RegionWindstream 2022 - 2023Little Rock, Ar, UsManaged outside sales representatives in Southeast Region focused on acquisition and client retention of small- & mid-marketbusinesses in territory.
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Staff Manager Account ManagementWindstream 2018 - 2022Little Rock, Ar, UsOversaw Account Management department forsmall/ medium customers within Kinetic Businessselling nearly half-million in revenuegrowth year-over-year.
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Manager - Csmb Sales & QualityWindstream 2015 - 2018Little Rock, Ar, UsLed quality assurance team that provided guideance to senior leadership based on analsys of sales and behavioral metrics forconsumer / business inside sales. Managed performance and expectations for indirect third-party sales team supporting Outboundand Inbound sales efforts.
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Supervisor - Residential Inside SalesWindstream 2014 - 2015Little Rock, Ar, UsLed sales team to continual success by identifying sales trends and performance gaps and composing and executing timely initiativesto drive sales and highly satisfied customers.
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Quality Assurance Analyst / Team LeadWindstream 2012 - 2014Little Rock, Ar, UsCall center support role listening and scoring call center representative calls and customer interactions. Provided departmentwideinsights to senior leadership and developed trainings to improve call center performance.
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Customer Care / Sales RepresentativeWindstream 2009 - 2012Little Rock, Ar, UsInbound call center representative sales role with emphasis on conversion rates, customer satisfaction, and product sales. Supportedretention inbound queue and exceeded performance metrics in all categories
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Account ExecutiveTransworld Systems Commercial Division 2008 - 2009Santa Rosa, Ca, UsOutside sales position selling financial services software for small to medium businesses in Charlotte Metro area. -
Director, Ticket SalesSyracuse Chiefs 2006 - 2008Syracuse, Ny, UsPromoted from intern to full-time employee overseeing all ticket sales and season ticket holder programs for triple-A baseballorganization in upstate NY.
Nick Pelkey Education Details
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Suny BrockportSport And Fitness Administration/Management
Frequently Asked Questions about Nick Pelkey
What company does Nick Pelkey work for?
Nick Pelkey works for Ripple Fiber
What is Nick Pelkey's role at the current company?
Nick Pelkey's current role is Director of SMB Sales.
What schools did Nick Pelkey attend?
Nick Pelkey attended Suny Brockport.
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