• Led a small team to achieve and exceed quotas in sales of lasers and photonic solutions to scientific organizations including universities, research organizations, and industrial facilities internationally, with a focus on Canada, USA, and Europe with a mix of B2B and B2C sales approaches.• Oversee the full sales cycle from prospecting warm leads via telephone, email, and tradeshows through to post-sales support and account management.• Stayed current with technological news and trends to identify potential research methods and market segments for product expansion, as well as cutting edge accessories and tools to help provide customers complete, customized solutions. This included writing monthly newsletters and blog posts to keep customer in the loop on these new trends and products.• Provided reports and forecasting models reports using the Microsoft Office suite, SQL, GIS tools, Python, and statistical software. Plus, kept an active catalog of all published papers where Laserglow's products were used in cutting edge research.• Managed the multiple internal ERP platforms, Zoho and HubSpot CRMs, customer portals, and various IT/software tools to help maintain accuracy and consistency among the sales team.• Assisted other teams electronically and hands-on during slow periods (eg, COVID office closures) including operations, logistics, shipping, and laboratory work, to strengthen full vertical knowledge of our product and internal systems.

• Managed the monitoring, enforcement, and training of laser safety for all employees who operate lasers, including laboratory and warehouse staff.

• Doubled my responsibilities at Laserglow's sister company, with a focus on providing rapid, off-the-shelf drop-shipped solutions for the US market using Laserglow's resources.

• Conducted a three year interdisciplinary International Polar Year biomonitoring research project infreshwater hydroecology, isotope geochemistry, and paleolimnology on a thermokarst landscape. Conferred with various earth/environmental, chemistry, and biology departments in Ontario and Quebec• In depth statistical analyses (using databases and spreadsheets) to develop hydroecological relationships of freshwater lakes, including their nutrient and hydrological balances spanning climatological, terrestrial, limnological, and subsurface zones in spatial and temporal contexts.• Versatile ability to research using the internet and other sources with interpersonal, written and verbalcommunication skills developed through various regional and provincial conferences and research reports written for targeted audiences including academic, government, and public stakeholder use including Parks Canada, Vuntut Gwitchin First Nation of Old Crow Yukon, Grand River Conservation Authority and local residents.

• Taught four terms of labs in geomorphology, hydrology, and statistics to 20+ students, including field techniques and GIS applications. Assisted classes of 60+ students in a computer laboratory environment, using software such as Microsoft Word, Excel, and Access 2007, SPSS, HTML and JavaScript.

• Served students in the Student Union owned and operated food court, The Terrace in a fast pacedenvironment. Quickly promoted to position of leadership over small shift of 4 employees, to oversee proper operation and adhering to the strict health and safety codes while operating large scale appliances