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@amazon.com
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4 phones found area 412
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LinkedIn matched
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Nicholas Mullen is listed as Software Development Engineer II at Amazon Web Services (AWS), a with 72973 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at amazon.com, phone signal with area code 412, and a matched LinkedIn profile for Nicholas Mullen.
Nicholas Mullen previously worked as Software Development Engineer at Amazon Web Services (Aws) and Developer at Mountain Leverage. Nicholas Mullen holds Bachelor’S Degree, Computer Science from University Of Pittsburgh.
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AeroLeads found 1 current-domain work email signal for Nicholas Mullen. Compare company email patterns before reaching out.
Hello 👋 I'm Nick Mullen.I'm passionate about creating innovative, intuitive, and well-designed user experiences, and working hard to exceed my customer's expectations.Currently, I'm on the Internet Monitoring team at AWS in the Bay Area. We're responsible for real time Internet Monitoring to report on outages and performance issues going on anywhere in the world. My primary focus is CloudWatch Internet Monitor - a product that allows customers to monitor the health of the Internet traffic towards their AWS resources. This gives users customized, timely, and actionable insights into any impairments that affect their traffic and their customers.
Listed skills include Customer Service, Ios, Os X, Personal Development, and 10 others.
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San Francisco Bay Area
Design, develop, and implement networking monitoring solutions to inform users of internet impairments. Design and deliver new features for CloudWatch Internet Monitor, an internet monitoring solution that customizes and delivers internet health information and provides actionable data for analysis.
Pittsburgh, Pennsylvania, United States
Mountain Leverage acquired Speech Interface Design in November 2021.
Pittsburgh, Pennsylvania, United States
Designed, developed, and implemented voice directed systems for warehouses and distribution centers. Worked in all parts of the project engineering pipeline to support a diverse customer base across concurrent projects. • Worked with a small team to design and develop new product offerings to increase revenue, lower development and support costs, and interface with new technologies. • Collaborated with multiple stakeholders including leadership, sales, support, and development teams to identify and prioritize requirements for new product offerings. Designed and presented mockups to relevant teams to gather feedback and improve user experience.• Designed and developed multiple suites of products, customized for each client, to maximize productivity and interface with existing systems. Product suites include server middleware, front-end web applications, and mobile and terminal applications.• Traveled to distribution centers to collaborate with customers, gather and document requirements for new systems, and offer feedback to improve existing processes.• Created and delivered in-person and remote training for system administrators, operations management, and end-users for both new and existing systems. Wrote and designed technical documentation for developers and administrators as well as user guides for supervisors and end-users.• Collaborated with engineering management to introduce automated testing to existing systems. Created tools to run automated functional and performance tests and analyze results.
Pittsburgh, Pennsylvania, United States
• Engaged and troubleshooted with customers to identify and solve software problems, educate customers about their products and explain and isolate environmental issues• Completed ACiT and ACMT certifications to complete hardware and software repairs on all iOS and Mac devices, and continually expanded knowledge around Apple products and services• Worked with leadership to identify opportunities to improve NetPromoter scores from customer surveys and give feedback to team members to improve their customer focus and results• Evaluated the customer experience, employee workflow, and store processes in several areas of the store, including sales and customer support (Genius Bar) and shared feedback with leadership and peers to implement strategies to improve customer satisfaction and team efficiency
Pittsburgh, Pennsylvania, United States
• Efficiently and thoroughly troubleshoot and solve software and hardware issues related to iOS devices including iPhone, iPad and iPod at the Genius Bar• Display technical expertise and empathy to quickly and efficiently solve customer issues, while repairing customer relationships with the brand• Maintain familiarity with all Apple products and services to answer questions and troubleshoot general issues with all devices and operating systems• Consistently meet performance based goals with business customers and business linked revenue, number of customer appointments taken, and sales revenue
Pittsburgh, Pennsylvania, United States
• Research and contribute stories to the Culture section of The Pitt News, an independent daily newspaper at the University of Pittsburgh• Collaborate with writers and editors to create stories and meet deadlines• Improve work in response to constructive and critical feedbackView writing samples on my personal website:http://njmullen.com/
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Nicholas Mullen works for Amazon Web Services (AWS).
Nicholas Mullen is listed as Software Development Engineer II at Amazon Web Services (AWS).
AeroLeads has found 1 work email signal at @amazon.com for Nicholas Mullen at Amazon Web Services (AWS).
AeroLeads has found 4 phone signal(s) with area code 412 for Nicholas Mullen at Amazon Web Services (AWS).
Nicholas Mullen is based in San Francisco Bay Area, United States while working with Amazon Web Services (AWS).
Nicholas Mullen has worked for Amazon Web Services (Aws), Mountain Leverage, Speech Interface Design, Apple, and The Pitt News.
You can use AeroLeads to view verified contact signals for Nicholas Mullen at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.
Nicholas Mullen holds Bachelor’S Degree, Computer Science from University Of Pittsburgh.
Nicholas Mullen is listed with skills including Customer Service, Ios, Os X, Personal Development, Technical Support, Team Leadership, Writing, and Management.
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