Nicholas Paredes Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• CarePact helps physicians and patients collaborate on care plans using AI tools to improve efficiency and clarity, resulting in improved health outcomes.Key achievements include:
• Lead research with physician innovators in the primary care space and designing innovative experiences and product strategies to support future development and potential partnerships

Chicago, Illinois, United States

Develop and teach a new class focused on the history, skills, and future of design practice for new graduates students in the Foundation Program. The intention is to increase the vocabulary and develop a design dialog and reflective practice.

Greater Chicago Area

• Lead a multi-disciplinary design practice supporting independent projects and learning opportunities, focusing on experience design, research, Design Thinking, strategy, and business design.
• Led the Osteoarthritis Patient Reported Outcomes (OA PRO) project, collaborating with the Feinberg School of Medicine, Tapestry 360 Health, and students from the Institute of Design, with findings presented to.

Chicago, Illinois, United States

• Led three teams within Global Technology’s Engineer’s Platform and Integrated Experience organization, transforming engineer experiences through the creation of an Integrated Engineer’s Portal, enhancing efficiency and.
• Spearheaded the development of a new Build & Release software pipeline management module, reducing engineers’ toil and touch-points by 50%
• Guided the research and design of Developer 360, resulting in a more intuitive dashboard and enhanced productivity for General Manager and Executive personas
• Led and supported the customer listening strategy for the Application Integration and Streaming product line
• Co-created an AI roadmap through surveys and co-design sessions with engineers, with results presented at the JPMorgan Chase Co. AI Summit 2023
• Facilitated workshops on Ethical AI and Transparent AI, and contributed to JPMC’s UX of LLM workgroup.

Madison, Wisconsin, United States

• Recruited to establish a new customer-focused UX team within the Marketing department, leading efforts to create exceptional digital and agent experiencesKey achievements include:
• Managed UX design for mobile and web platforms, contributing to American Family’s highest ranking in the J.D. Power 2021 Insurance Shopping Satisfaction Study
• Developed an Omni-Channel Sales Experience strategy across digital and agent channels, securing executive support and funding for digital initiatives
• Directed the 2025 Vision initiative, focusing on a mobile-first strategy for digital experience improvements, which secured new funding for internal design efforts and renewed the organization’s commitment to.
• Launched AmFam’s customer experience design system and created a Design Thinking Playbook to support cross-functional collaboration.

Evanston, IL

I supported design thinking programs through Design for America. I also assisted DFA staff in creating content for use in lectures and workshops. Most importantly, I coach student teams at major universities throughout the United States to apply the design thinking process to social challenges.

Monterrey & Mexico City, Mexico

I supported the CIDT program at CEDIM in Monterrey and Mexico City as a Visiting Professor. The program is divided into four modules—Strategy, Research, Ideation, and Prototyping. My primary focus was on Module 4: Prototyping, but had also taught Module 2: Research. Community lectures were provided to support the school and its programs.

Chicago, Illinois, United States

• GetBetty, an on-demand beauty service incubated at 1871 in Chicago, where I co-created the business strategy and designed iOS and Android apps.Key achievements include:
• Developed iterative business tests to establish market viability for an on-demand blowout service, using marketing tools and a scheduling platform prior to designing and developing mobile apps and back-end services

Greater Chicago Area

This appointment supported a new User Experience class in the University of Chicago’s cross-curricular Masters Program in Computer Science (MPCS). My approach was to provide a full breadth of the design process from research and problem identification, through sprint planning and implementation.

Greater Chicago Area

• Developed and led a role focused on merging design and development into a Lean/Agile product offering targeting connected home and health markets.Key achievements include:
• Led the research, design, and presentation of the Omron HealthGuide app strategy, creating an app ecosystem that supported the HeartGuide smart watch, resulting in a business design with revenue projections

Chicago

• Recruited as a consultant to lead Design Sprints for BMW, focusing on new business pitches, improving design culture, and leading an Agile product and design transformation for esurance.Key achievements include:
• Directed Design Sprints for BMW, supporting new connected car experiences, resulting in final features and app designs introduced at CES in January 2016

Greater Chicago Area

• Recruited to manage the reseatch and design of Grainger’s mobile ecosystem, including mobile web, iPhone, Android, iPad, and mobile sales appsKey achievements include:
• Launched the Grainger iPad e-commerce app, which included new order management capabilities, resulting in mobile revenue growth and increases in Average Order Value (AOV), ultimately influencing the design of the new.

Greater Chicago Area

• Recruited to manage the offshore design and development of Walgreens’ first mobile apps, including the iPhone and iPad apps, and an iPad app for pharmacists.Key achievements include:
• Led the design and development of the Walgreens iPhone app, collaborating with an offshore development agency (Photon), resulting in exponential growth, with Refill-by-Scan becoming 90% of all online refills within 6.

Evanston, Illinois, United States

• Simple Interfaces was my design office which began with freelance work which scaled beyond my sole abilities. We rapidly built a reputation in the high-end of educational publishing, and won a number of awards (Print.
• Managed the client relationship and design of the Pearson Reading Street Program (2005), leading the consulting office for the $100M program, resulting in the nation’s most popular reading program and earning multiple.

Greater Chicago Area

Designed numerous collateral pieces, signage, and publications for their Membership programs, as well as the annual report.

Master'S Product Design And Development Management, Industrial And Product Design

Design

Design