The Behavioural Analytics platform provides the most accurate live crowd data in public places and events. Our system is stand-alone, undetectable and tracks 100% of the target population.Every major event has unique requirements, and as a result, BA has developed a system which can be operated in all conditions, providing a reliable and solid platform for operations and event management personnel, and detailed information for marketing teams for post event analysis.Behavioural… Show more The Behavioural Analytics platform provides the most accurate live crowd data in public places and events. Our system is stand-alone, undetectable and tracks 100% of the target population.Every major event has unique requirements, and as a result, BA has developed a system which can be operated in all conditions, providing a reliable and solid platform for operations and event management personnel, and detailed information for marketing teams for post event analysis.Behavioural Analytic’s live reporting has contributed in many large scale operational decisions made during events such as crowd diversions and station closures during city wide events.Behavioural Analytics supplies live data on crowds to provide event teams with the resources to make instant informed decisions, as well as detailed information for post event analysis and forward event planning Show less

a multi gm role incorporating hotel, strata and body corporate management

www.kbcg.com.auDeveloping and managing hotels. from November 2018 however consulting for a variety of clients.Looking for Motel and Hotel assets to acquire from distressed asset to profit and growth using modern and cost effective techniques.I consult and advise on all level of hotel technology, reporting, design, website conversion and distribution. I can clearly and explain while being hand on to show and deliver results from within the operation.20 year plus understanding… Show more www.kbcg.com.auDeveloping and managing hotels. from November 2018 however consulting for a variety of clients.Looking for Motel and Hotel assets to acquire from distressed asset to profit and growth using modern and cost effective techniques.I consult and advise on all level of hotel technology, reporting, design, website conversion and distribution. I can clearly and explain while being hand on to show and deliver results from within the operation.20 year plus understanding the industry and the changes required to streamline, Show less

• Event Hospitality: General Manager Event Hospitality - Rydges Hobart – Rydges KalgoorlieI relocated to be based in Hobart from Kalgoorlie to manage an existing hotel operation and oversee the 5 million dollar renovation of all rooms and public and function rooms space, and rebranding of Event hospitality new boutique brand called Event House, the hotel property size was 94 rooms, a restaurant, a bar, out door pool and five conference and event spaces total revenue was 3.8 million… Show more • Event Hospitality: General Manager Event Hospitality - Rydges Hobart – Rydges KalgoorlieI relocated to be based in Hobart from Kalgoorlie to manage an existing hotel operation and oversee the 5 million dollar renovation of all rooms and public and function rooms space, and rebranding of Event hospitality new boutique brand called Event House, the hotel property size was 94 rooms, a restaurant, a bar, out door pool and five conference and event spaces total revenue was 3.8 million. During this renovation new menus across the property were created enticing a younger hip crowd. The project was successfully completed on schedule and with minimal disruption to guests, the hotel is now showing positive growth in terms of revenue, occupancy and improved operational procedures Room rate lifted by 20$-25$ a 15% increase. I acted as liaison between the corporate team and the builders, whilst ensuring continuity of the hotels ongoing operations. The new brand however don’t not continue due to a changed of direction from incoming CEO.I was based at Rydges Kalgoorlie Resort and Spa the premium hotel in the Goldfields, of Western Australia, with 100 rooms, 3 function spaces and large alfresco restaurant and large outdoor pool, annual revenue was 5.8 Million. During this position I was expected to turn the hotel around from underperforming to being profitable. My role was to market and position the hotel as a “local” business and I was also actively involved in various bodies including being a Board Member of the Kalgoorlie-Boulder Tourism Council and Board Member of the Chamber of Commerce. I focused on business consolidation amid tight budgetary restraints due to the mining downturn. Building a strong team and local contacts were my priorities. Strong emphasis was placed on promoting the restaurant changes the menu with seasons food festivals and local engagement promotions. Show less

The Flinders Hotel is an upmarket privately owned boutique property comprising an award winning “chefs hat” fine dining restaurant (40 covers), a casual alfresco restaurant (131 covers), large multi rooms function space (for up to 200 cocktail), and a new boutique 40 room hotel, total revenue was 6.5 million. I managed over 30 staff and oversaw all hotel operations. I worked hard to build the business through sales and marketing initiatives whilst reducing wage costs, setting policies and… Show more The Flinders Hotel is an upmarket privately owned boutique property comprising an award winning “chefs hat” fine dining restaurant (40 covers), a casual alfresco restaurant (131 covers), large multi rooms function space (for up to 200 cocktail), and a new boutique 40 room hotel, total revenue was 6.5 million. I managed over 30 staff and oversaw all hotel operations. I worked hard to build the business through sales and marketing initiatives whilst reducing wage costs, setting policies and procedures and streamlining the financial reporting. Launching the cooking school, new café concepts, introduced new local range of bespoke “local “products into the mini bar Show less

During my return from China I diverted my hospitality needs and applied my skills to a position as Manager of High Country Reservations (HCR) located in Mansfield, Victoria,. I know the township very well as my family has a history in the area. The reservation centre received 50,000 calls a year with annual sales of 3.5 million, with over 15 staff to train & manage. My role commenced at the beginning of the “Ski Season” in 2010 with the goal to evaluate the online reservation system which… Show more During my return from China I diverted my hospitality needs and applied my skills to a position as Manager of High Country Reservations (HCR) located in Mansfield, Victoria,. I know the township very well as my family has a history in the area. The reservation centre received 50,000 calls a year with annual sales of 3.5 million, with over 15 staff to train & manage. My role commenced at the beginning of the “Ski Season” in 2010 with the goal to evaluate the online reservation system which manages the direct call to action for Mt Buller and the Mansfield hotel operators. I reported to the Mansfield Mt Buller Regional Tourism Association (M.M.B.R.T.A) board.My initial plan was to improve the operational difficulties of online products and developing Australia’s first multipurpose booking website to which customers can book accommodation along with ski tickets, ski hire and transport requirements. I contributed also to the regional tourism body and better aligned the marketing and sales strategy of the Mansfield and Mt Buller regions. Show less

• The Islington Hotel, Hobart: General Manager I was initially employed as Project Manager, to oversee a $3million complete refurbishment of a B&B into Hobart’s first Luxury Boutique Hotel (11 rooms) Budgeted rev of 2 million dollars. On completion I became Joint General Manager (with my wife). We were responsible for all pre-opening activities and then, on opening, all facets of the hotels operations. We helped develop Tasmania’s first Carbon Neutral Hotel. We achieved the highest average… Show more • The Islington Hotel, Hobart: General Manager I was initially employed as Project Manager, to oversee a $3million complete refurbishment of a B&B into Hobart’s first Luxury Boutique Hotel (11 rooms) Budgeted rev of 2 million dollars. On completion I became Joint General Manager (with my wife). We were responsible for all pre-opening activities and then, on opening, all facets of the hotels operations. We helped develop Tasmania’s first Carbon Neutral Hotel. We achieved the highest average rate in Tasmania, at a peak, of $420.00 per room per night. Through our Sales and Marketing campaigns we received various accolades including the only Australian hotel in Conde Nast’s UK Hot 60 List 2006, Australian Gourmet Traveler “20 Best of the Best” 2006, “Best Hotel in Australia” Gourmet Traveler 2007, Best Luxury Hotel Tasmania two years running and listed in the top five Australian boutique hotels. Show less

The Urbn Hotel is an ultra 26 room boutique hotel, China’s first Carbon Neutral Hotel, which opened seven months prior to my arrival targeted rev was 2 million from rooms and 500K from food and bev. The target market of its guests was predominantly aimed toward the buying fashion trade industry with large accounts held with M&S and H&M. My role was to improve its financial position whilst introducing policies and procedures in a very competitive and challenging market. During this time I… Show more The Urbn Hotel is an ultra 26 room boutique hotel, China’s first Carbon Neutral Hotel, which opened seven months prior to my arrival targeted rev was 2 million from rooms and 500K from food and bev. The target market of its guests was predominantly aimed toward the buying fashion trade industry with large accounts held with M&S and H&M. My role was to improve its financial position whilst introducing policies and procedures in a very competitive and challenging market. During this time I delivered favorable profits and used social networks to promote our events. I also instigated the development of a new hotel website, uniforms and restaurant concept and converted two (under-used) penthouse rooms into Food and Beverage “Event Spaces”. Whilst managing the property we won Best Green Hotel Asia and Best Boutique Hotel Shanghai. Show less

As a consultant and expert in the industry small boutique owner were turning to me to assist their new developments, concept and knowledge within the market spaces. I set up a hospitality consulting business-servicing clients developing unique hospitality ventures in Tasmania. These included: The Priory Country Lodge and Nant Whisky Distillery (now a multi award winning destination).

My positions included working at a number of Asian sites as an Executive Assistant Manager, working with the Group Reservations team at Head Office, being a pre-opening team member and as an Acting General Manager when required. Amanresorts is a world-class company of exclusive resorts throughout Asia. My positions included group reservations team at head office, Executive Resort Assistant Manager and Pre - Opening Team Member and Acting General Manager when required. These positions were… Show more My positions included working at a number of Asian sites as an Executive Assistant Manager, working with the Group Reservations team at Head Office, being a pre-opening team member and as an Acting General Manager when required. Amanresorts is a world-class company of exclusive resorts throughout Asia. My positions included group reservations team at head office, Executive Resort Assistant Manager and Pre - Opening Team Member and Acting General Manager when required. These positions were in locations including Bali, Singapore, Central Java, Siem Reap, Cambodia, Delhi and Rajasthan.During this time I was responsible for day-to-day operations, monthly management reports, restructure front office operations, designed new day spa menu, introduced new room amenities/design set-up and assisted in managing budget restraints after September 11 attack in USA. The position in Rajasthan was for new luxury “tiger camp” and assisted in the set up and overseeing local construction, negotiated spa and in room products for approval, designed and assisted with staff uniforms and services. In Cambodia I oversaw the construction and completion of kitchen, restaurant and front of house fit out. Assisted with the hotel training, policies and standard procedure documentation. All properties are located in culturally diverse locations and I strived to ensure I built up local relationship and re pour with Villager and Elders and assisted with local cultural groups, arranging exclusive shows for guests while respecting cultural beliefs and religions Show less

The Blue Mountain hotel school is an exceptional education platform for those looking to enter into tourism/hospitality. I was evolved having started as Vice Chairman of the Alumni Association to a broad member. I recommend the school on so many ways. reach out if u want to hear about my experiences.