Nicholas Perz Email & Phone Number

Fulton, Maryland, Us

Columbus, Oh, Us

Administered sales functions while simultaneously overseeing recruitment, training, and retention of top talent throughout Louisville, Columbus, and Raleigh markets. Created and refined company’s value proposition and presentation; identified and pursued new product offerings. Utilized P&L to create training opportunities to grow sales profitability and scale business globally.Accompanied field sales pros to evaluate and train on subject matter knowledge and business development. Conducted market research to gauge consumer needs; collaborated with outside marketing department to maximize community exposure and opportunity. Liaised between sales, marketing, production, customer service, and accounting departments. Facilitated start strategy meetings with other departments and executives.* Generated top line sales increase of 37% over 3 years (from $16.4 million to $22.5 million) and grew sales professional team 69% (from 13 to 22). Conducted market research to refine sales process and value proposition to cater to changing customer base and increased revenue and close rates.* Increased average order revenue 19% by introducing new product offerings and teaching sales strategies to new and experienced sales team members. Contributed to creation and utilization of more robust key performance indicator (KPI) analytic tool to increase efficiency and help grow and scale business across all markets.* Recognized as main architect of streamlined commission restructure that saved 100 hours per month for sales managers across footprint, while increasing gross margin by 3 points and average commission by 1 point.* Spearheaded revamp of sales strategy in Raleigh, NC location that included training sales professionals across 4 short sessions, resulting in close rate increase from 8% to 35%. Increased 2019 YTD revenue 993% over 7 months (from $247,000 to $2.7 million).* Mitigated 100% of negative customer claims from previous management, saving company over $75,000.

Columbus, Oh, Us

Converted prospects into customers and sales in in-home “one call close” environment, traveling 300 miles per day withing 80-mile radius. Managed customer experience from point of contact through project invoicing. Maintained robust self-lead generation strategy. Built trust with clients and used active listening to identify needs. Provided clients with solutions and pricing. Isolated concerns and overcame objections to negotiate and convert sales. Prepared contracts and collateral documents. Used technology to help convert opportunities. Trained new representatives using ride-alongs to view sales process.* Maintained highest closing ratio during tenure as Senior Sales professional (45% vs. 35% company average), with average order revenue exceeding company average by 18% and return per lead exceeding company average by 28%. Volunteered to assist with training of new sales professionals.* Brought in average of $1.5 million in sales per year, exceeding $900,000 target ($75,000 monthly).* Played key role in changing culture of sales team to one of collaboration and competition, generating exponential increase in sales and setting precedent for future sales professionals within organization.

Prospected and conducted face-to-face sales calls with business executives, managers, general contractors, and homeowners throughout Montana and Wyoming. Managed 100-account portfolio with average of $1.1 million in annual sales. Generated presented client-specific proposals to decision makers to close sales on first call. Promoted long-term sales growth by building lasting relationships with customers and community. Maintained detailed records of daily sales calls, dispositions, re-hash opportunities, and marketing plans. Scheduled employees and sub-contractors. Maintained job cost analysis on all sold projects, which tracked expenses and revenues to generate accurate forecasts and shape more successful business model.* Sold and managed re-roof project on Montana Silversmiths Factory in Columbus, Montana.* Progressively increased sales at least 10% annually through ongoing training.* Conducted market research in Montana and Wyoming to open multiple locations in Butte, Bozeman, Billings, Columbus, and Absarokee.

Managed 80-mile sales territory. Prospected for sales and qualified potential customers. Performed product demonstrations, overcoming objections to facilitate one-call closings. Performed telemarketing. Secured referrals from satisfied customers.* Maintained 41% closing ratio and 0.5% rescission rate, with total sales of $1.7 million.* Led daily disposition on previous day’s sales calls to promote ongoing learning for sales representatives.

Exeter, England, Gb

Managed up to 15 employees per shift at 2 locations, servicing up to 500 customers per shift. Maintained fleet of 350 rental vehicles. Staged vehicles based upon daily rental needs. De-escalated customer service-related situations.* Learned key Polish and Spanish phrases to overcome employee and manager language barrier.* Crafted strategy that successfully increased point of sale revenues.