Nick Pieper Email & Phone Number

Virginia Beach, Va, Us

Virginia Beach, Va, Us

Amherst, New York, Us

*to be filled later :)

Amherst, New York, Us

Use Splunk to perform investigations and analysis on various data sources and other tasks including collecting, reviewing, and validating events, anomalies, and incidents.Perform the day-to-day monitoring and maintenance of the Splunk infrastructure including indexer clusters, deployment server, master node, and heavy forwarders as well as suggesting improvements to comply with best practices. Create alerts in Splunk to detect suspicious activity and create procedures for incident response to increase our security footprint.Posture up our Azure Security by setting up logging and creating and implementing Azure Policy companywide.Spearheading a CrowdStrike deployment which I'm responsible for daily Crowdstrike administrative tasks and investigating alerts when they appear.Building and deploying a phishing program (GoPhish) to conduct realistic campaigns across the company in order to increase user awareness.

Amherst, New York, Us

Provide Level 1 support and troubleshooting on all approved hardware, software, networks and systems.Work with Level 2 and 3 support team to handle ticket escalation as needed.Communicate and coordinate problem solving efforts with users, other IS support staff, and vendor technicians.Ensure that all problems/solutions are properly documented using standard problem tracking tools.User account administration - creation and termination of end user accounts.

Bachelor'S Degree, Information Technology

Associate'S Degree, Computer Information Systems