Nick Pittenger Email & Phone Number

Knoxville, TN, US

Boston, MA, US

- Provide enterprise-level support for Bullhorn ATS software and services, consistently achieving or exceeding SLA goals and providing thorough resolution of issues through root cause analysis and user education- Serve as the first point of contact for customers via phone and email, providing initial support and efficiently escalating or routing issues to.

Atlanta, GA, US

- Maintain a consistent record of on-time deliveries, meeting and exceeding company delivery standards while ensuring customer satisfaction by practicing a customer-first mindset

- Diagnosed and troubleshot technical issues with company hardware including PCs, laptops, workstations, mobile devices, tablets, printers, scanners, label printers, and other peripherals- Provided end-users with software support for Microsoft productivity applications including Teams, Outlook, Word, PowerPoint, Exchange, Excel, and other Microsoft Office.

Atlanta, Georgia, US

- Performed remote troubleshooting and diagnostics for hardware and software issues affecting VoIP phone systems and other hosted telecom services while escalating unresolved or critical issues as necessary- Used remote desktop applications to provide technical support and ensure timely and efficient problem resolution- Assisted in project management for.

- Restocked supplies, submitted purchase orders, and managed inventory reports to maintain stock levels- Organized and managed files to ensure responsible handling of sensitive patient information- Scheduled appointments for patients and shifts for employees while ensuring proper schedule balancing

Knoxville, Tennessee, US

- Cooperated with courthouse staff to ensure the proper delivery and filing of legal documents- Prepared rooms for meetings and recorded important information when needed- Completed document copying, organizing, mailing, and archiving in order to support office operations-

Omaha, NE, US

- Gathered information and filed incident reports to successfully manage complaints- Conducted regular patrols of key areas to spot and control security concerns- Monitored central alarm systems for fire, intrusion, and duress alarms

Birmingham, AL, US

- Ensured customer satisfaction by providing welcoming and attentive customer service- Oversaw upkeep and maintenance of café equipment and sanitation standards- Utilized problem solving skills to meet designated sales goals- Independently carried out café operations such as stocking, cleaning, order preparation, and transactions