Nicholas R. Adams Email & Phone Number

New York, Ny, Us

Woonsocket, Ri, Us

Dublin 2, Ie

• Championed $38M in client deliveries from scoping through execution by performing roles including process designer, solution architect, transformation strategist, implementation lead; originated $11M new billings; led/coached teams of up to 13 on- and offshore consultants • Interviewed 65+ cross-functional stakeholders to catalog, prioritize, diagnose, and remediate 350+ pain points in planning/allocation and budget/open-to-buy strategy for a $15B client, unlocking 14%+ margin expansion and improving deal rate to grow sales by $100M+/year• Engineered workflow/tech roadmaps and integrated process/system requirements to implement Blue Yonder ERP (item file, price/promo, audit/tax, warehouse management modules) with consolidated analytics to cut annual licensing costs by $10M and accelerate sales 33% YoY • Reduced PO-to-store cycle time by 40% and improved sell-through by 18% for a $10B client by unifying 300 associates from previously autonomous teams into a comprehensive order management function and designing streamlined buying/PO processes with 60+ vendors

Bentonville, Arkansas, Us

• Partnered with Mexico, Canada, and Japan teams to catalog in-market capabilities, document and convey 300+ use cases/ requirements to engineering team, and track enablement to retire legacy platforms and secure $3.4M+ annual tech stack savings • Constructed end-to-end transition roadmaps and change/training plan to standardize processes, introduce 6 nextgen platforms, and shift teams to new ways of working expected to unlock $24M+ productivity savings and $1B+ incremental sales annually• Aligned LOEs/budgets to deploy final product suite; prescribed, monitored, and reported on 20+ market- and platform-specific KPIs; developed, disseminated, and initiated system integration and user acceptance testing; and shared status/wins to leadership

Hoboken, Nj, Us

• Conceived, pitched to EVPs, and rapidly advanced new service offering based in customer-centric approach to chronic script delivery; enhanced experience for 26M patients, realized $43M+/year ops savings, bolstered med adherence 14%, and abated queue times by 36% • Conceptualized, documented, and patented decision/routing engine to verify eligibility, push notification to patients for one-click enrollment, and automatically route scripts to central fill facilities, lowering store volumes and saving 12M+ annual pharmacist/tech hours

Bentonville, Arkansas, Us

• Pioneered, socialized with EVPs, and launched data-driven role complexity, span-of-control, and human capital model to standardize org design across divisions, pinpoint headcount reduction opportunities, and restructure $196M SG&A budget to deliver $18M payroll savings• Curated portfolio analysis and opportunities assessments to center on omnichannel convenience, price leadership/cost structure reset, and assortment elevation to expand new/emerging brand penetration by 15%, initiated 10K+ rollbacks, and empower $7.4B YoY sales growth• Orchestrated store/dotcom integration and unified buying/inventory strategy to consolidate supply, divest 6 DCs, boost in-stock by 98 bps, capture $13M+ inventory savings, and reduce $5M+ COGs in a $2B pilot; influenced EVPs to scale framework to full $320B US business• Authored legacy system-to-SAP conversion playbook and collaborated with Food and Consumables division SVP/EVPs and suppliers to regulate inventory levels to minimize production cycle time from avg. of 6 to 1 week and secure $275M+ previously lost revenue

Elmhurst, Illinois, Us

• Managed 34-person team; created staffing model and project timelines; designed trainings achieving best-in-company coaching/retention• Identified bottlenecks, conducted root cause analyses, and proposed product upgrade/procurement strategies to VPs to attain seamless inventory transition, enhance vendor management, enable 23% operational efficiency gains, and decrease inventory costs by $9M+ • Originated 4K+ product additions, 27K price updates, and 5.2% YoY sales growth by evaluating product mix, producing market research/competitive intelligence reports, and prescribing category innovation/expansion opportunities to Merchant partners

Elmhurst, Illinois, Us

• Managed 26 developers; authored training, troubleshooting guides; enacted process enhancements, staffing adjustments to increase productivity by 30%; completed project deliverables 3 months ahead of schedule and 15% below budget • Consulted with stakeholders to predict customer needs, formulate innovative presentations and self-help tools, and complete A/B testing on behavior-based marketing/site navigation; elevated sales by 14% YoY by redesigning 27K web presentations and 200+ landing pages• Liaised with, engaged, and influenced leaders across technical and operational teams to support 2 system implementations; assessed, prioritized, and resolved functionality and go-live concerns; recommended updates to VPs; approved UI/UX before launch

Elmhurst, Illinois, Us

• Directed international product expansion by advising suppliers on reformulation, certification, sourcing alliances; drove removal of 320 restrictions, 600+ new products additions; achieved 20% YoY regulated category sales increase• Framed, aligned, and implemented hazard classification and transportation strategies to expedite delivery for 50K+ customers by 60%; reviewed regulations to extrapolate risks, enact controls; proposed, rolled out new guidelines for 18K+ restricted products

Chicago, Illinois, Us

• Assisted in creation of class lectures and facilitated case discussions; managed content on Canvas; provided tutoring and review sessions for 65 students; and graded case write-ups and exams for Competitive Strategy (BUS 42001)

Au

• Led pro bono consulting projects to help non-profit clients define and execute initiatives, win $19M+ in funding, and become sustainable through strategic planning, process mapping, benchmarking, and program assessment

Washington, District Of Columbia, Us

• Counselled with business units to detect, assess, and mitigate risks; investigated privacy and data security incidents; delivered risk and process control trainings to 200+ employees; served as a SME on technology development projects; and mentored 4 interns• Administered 15+ audits, risk aggregations, gap analyses, and controls assessments; monitored action item status; and streamlined preliminary risk assessment workflows by recommending and building a SharePoint repository to shorten preparation time by 65% • Redesigned Board Reporting materials and Quarterly Controls Dashboards to expand transparency and cut collection, analysis, and preparation time by 47%; and devised 20+ tracking metrics and revamped management reports to communicate progress against directives

Toronto, On, Ca

• Streamlined a key department’s loan pipeline to cut processing time by 26%; enhanced records management processes; and produced primary research and intelligence reports to predict market size and competitive landscape for new products and devise marketing and pricing strategy• Completed risk assessments on consumer credit risk, mortgage policy updates, TILA-RESPA, fair lending, and HMDA requirements

Washington, Dc, Us

• Developed fundraising strategy for six non-profit clients, drove new business by enhancing client relationships through in-person and telephone meetings, maintained business line marketing schedules, and designed client campaign materials, press-releases, and web page strategies

Boston, Ma, Us

• Promoted the mission of Oxfam America through event planning, programming, petition drives, and marketing campaigns; lobbied congresspersons; and presented at international conferences to audiences between 25 and 1500 people

Washington, District Of Columbia, Us

• Created briefings on congressional hearings, committee meetings, and press conferences; researched legislation and budget measures; examined budgetary appropriations standards; analyzed past performance; and aided in authoring the FY2013 Congressional Budget Justification

Washington, Dc, Us

• Produced social media, Google AdWords, and Cinemedia strategies for three Fortune 500 and two federal clients, selected vendors for print and promotional items, authored instruction and troubleshooting manuals for apps designed by the firm, and managed logistics for regional offices

Master Of Business Administration - Mba, Strategy, Marketing, Operations Management, Organizational Behavior, Entrepreneurship

Product Management Certificate; Project Management Certificate

Bachelor Of Science In Foreign Service, International Affairs, Economics, Politics & Policy, International Business

High School, High School/Secondary Diplomas And Certificates