Mentored first-year interns on Echo's proprietary software to managedaily operational tasks such as account management, invoicing andtracking shipments. Managed client accounts through the procurement, observation, andexecution of client truckloads across North America. Assisted with integration of new technologies to better manage andbook active freight shipments on the ECHO carrier network throughreal-time tracking, booking, and financial management of loads. Executed lead generation tactics through sales software such asSalesforce™ to better identify new-client opportunities and shiftingindustry trends within the global freight market.

In charge of maintaining internal operations of chapter and executive board Operated as external liaison between chapter and university officials Designated in organizing and distributing necessary reports and materials to national chapter office in Miami, OH

Educate incoming freshman on Greek life at the University of South Carolina and the responsibilities as a fraternity man. Assist in planning and execution of fall semester rush through the IFC.In charge of enforcing compliance with chapters regarding university and IFC regulations during rush period.

Managed tracking and tracing of customer truckloads throughout theUnited States in to ensure on-time arrival and product quality at thepoint of delivery. Monitor progress of shipments to ensure coverage, on-timeperformance, and the resolution of any mid-transit issues for variousmodes of transport including truckload, LTL, partial, volume,expedited, and intermodal. Resolved client account issues pertaining to the movement of freightshipments such as delivery/pickup appointments, freight class,invoicing, and carrier tracking

• Worked on a team responsible for data analysis and data visualization projects.• Imported, cleaned, and prepare data sets for business analytics processing.• Provide business insights using machine learning, business intelligence, and predictive analytics models.

Worked as an in-shop employee making sandwiches. Cleaned and maintained the store, dining area, and restroom facilities.Created Sandwich Platters for large-scale events and functions.