Nicholas Marsh Email & Phone Number

Delivering a number of consulting assignments including a long-term advisory role working for a major telecoms provider, outsourcing the largest private sector deal to come to market. Providing advice, guidance and support in developing the tender collateral, managing the tender process, contract and commercial negotiations, contract award, transition, transformation and commercial negotiations has provided a unique and valuable insight into:• The supplier marketplace and the creation of solutions within complex portfolios• Corporate governance and how that drives the decision process• The level of differentiation in the marketplace and the considerations for outsourcing

FM consultancy drawing on extensive supply-side experience to work with clients on assignments that included:• Strategic formulation to deliver growth and bottom line profitability - Middle East FM supplier• Market tender and commercial negotiations - new build exhibition venue

FirstPort is the largest Residential Facilities and Property Management provider. Board level position accountable for the strategic direction and organic growth. Driving new product development and creating differentiated residential operational management propositions. Managed a team of 16 staff with an operating budget of £2.4m. Key focus and investment heading up the strategic development and implementation of a unique proposition for the Build to Rent / PRS market

Initially working within the Professional Services division working with legal and financial organisations. Driving organic growth for Hard, Soft and Integrated FM services. Managing a team of 9 business development managers and sales support staff. Working in the Transport Division responsible for growing and managing Hard and Soft FM and BPO within the Rail industry. Complete ownership and operational P&L responsibility for all new business growth

Nigeria

Working for a niche consultancy practice, in an interim capacity, to enhance the presence and widen the capabilities of Network Strategy Nigeria. Based out of Abuja delivering infrastructure projects and business training including marketing communications and public awareness for the National Identity Management Commission and the strategic formulation for the development of the emerging LPG industry.

ReflectFM was a FM business, targeting corporate organisations delivering management led FM and Change Management consultancy services. Primary responsibility for the development of key relationships and business opportunities within the public and private sector throughout the UK and across EMEA. Delivering assignments that supported all aspects of Facilities Management and organisations implementing change programmes. Full responsibility for the identification, development and delivery of Change Management and consultancy assignments in the UK and across EMEA.

An executive role operating at board level, within the FM division, with a prime focus on organic growth, achieved through the development of FM and Integrated FM models. Driving and directing all sales activity, managing a team of business development managers and sales support staff. Integrated two businesses following the acquisition of Coflex, creating a platform to deliver Integrated FM. This model and capability was exported to the global ISS group which subsequently provided the ability to deliver Integrated FM at an EMEA and Global level. Provided operational support and management to key accounts with operational challenges or complex transition processes