Nicholas Royse Email & Phone Number

Lebanon, Ohio

Lebanon, Ohio

Manage the yearly revenue budgeting process and ensure that all deadlines are met. Applied historical revenue trends to yearly budget in creating monthly revenue targets. Designed and implemented sales and service reporting. Utilize multiple business platforms to develop functional dashboard for multiple business units. Analyze current market trends to identify gaps and areas of future growth. Developed Business Objects reports to ensure ease of access to sales and project data for all account managers.

Cincinnati, Ohio

Oversee all operations inside of Geek Squad including computer repair and automotive install. Manage and motivate a team of 15 individuals to consistently exceed monthly service goals, which we have met or exceeded for 10 consecutive months. Perform daily quality checks focused on maintaining the privacy of client’s data, security, and data storage. Responsible for proper labor management in Geek Squad and ensuring department meets 100% labor requirement.

Cincinnati, Ohio

Managed a sales force that was committed to delivering a world-class experience to all customers. Through my consistent sales training, our team delivered positive revenue comps year over year. Supported our store growth by delivering positive NOP growth year over year. Worked with and developed relationships with the store's third party vendors to maintain company standards. Assisted management team with customers having complex issues and engaged current customers to drive sales.

Cincinnati, Ohio

Responsible for the hiring and training of all new employees. This included running new employee orientation and making sure company required trainings were completed within the new hire's first 90 days. Handled all cash management inside the store, submitted all deposits, and resolved any variances.