Nicholas Perry Email & Phone Number

Lakewood, Colorado, United States

Miami/Fort Lauderdale Area

Led all operations and associates of the largest volume Tesla Service Center in Florida. Improved customer satisfaction through ownership of the service experience and commitment to performance efficiency and reduction of service appointment lead time.• Maintained consistent ranking in the top 10 nationally (of 150 and growing) in service volume, revenue, and delivery yield. Sustained 99%+ delivery yield for 4 straight quarters.• Improved customer satisfaction from 84% to 94% over course of tenure through continuous focus on service experience culture, process improvement, and associate growth.• Created a culture of continuous improvement and growth; mentored and promoted 3 associates to manager-level positions in new markets.

Fort Leavenworth, Ks

Led the planning and implementation of strategic and functional projects for the Army Leadership Development Division, Center for Army Leadership with impacts across the United States Army.• Managed the Army Leader Exchange (ALx), which provided a platform for shared understanding, enabling leaders at all echelons to access and participate in leader development discussions. Increased audience reach by 250% within 6 months of assuming management duties.• Managed the FY17 Strategic Broadening Seminar program on behalf of the Commanding General (CEO) of Fort Leavenworth, Kansas and the Department of the Army G-3/5/7 (Army COO); a program that enhanced the capabilities of over 400 future high-performing senior leaders via introduction to National Security Challenges, Interoperability, and critical thinking.

Fort Leavenworth, Ks

Coordinated a General Officer’s daily activities and assisted him in his preparation for oversight of mission command imperatives. Developed and evaluated official communications with senior civilian and military organizations.• Selected over a pool of more than 30 highly qualified senior Captains due to distinguished record.• Coordinated with senior Flag Officer (Army CEO-level) staff on a daily basis to synchronize efforts with Army-wide implications.• Developed and implemented a yearly planning calendar which informed senior-level decisions.

Fort Carson, Co; Kandahar, Afghanistan

Responsible for the lives and wellbeing of 131 men and women while leading operations in Afghanistan. Led the planning, training, and execution of the top-priority effort during Joint Task Force missions.• Assembled a 131-person company from the ground up by implementing administrative systems and developing a training program while simultaneously receiving personnel and over $60 million worth of equipment. Resulted in a fully trained company that was prepared to deploy for combat operations less than a year after activation.• Led multiple joint task forces consisting of infantry, aviation, medical, and Special Forces personnel during missions into enemy strongholds with complete success and no loss of friendly life. Received the Bronze Star Medal for actions during combat.• Managed and accounted for equipment valued at over $60 million without loss.

Fort Carson, Co; Kuwait; Saudi Arabia

Provided organizational leadership and strategy for battalion operations and training. Prepared running estimates, plans, and orders for an 800-soldier battalion. Mentored and coached seven individuals.• Developed the strategic plan for deployment that led to the successful mobilization and deployment of the battalion to Kuwait.• Synchronized both Kuwaiti and US staff sections at all echelons, producing the first Kuwaiti-partnered exercise at the battalion level since 2003.

Fort Drum, Ny

Directed logistics operations for a 500-soldier unit. Directly managed the annual operating budget of over $10 million and accounted for over $75 million in property. Served as the principal consultant to the unit commander (CEO) on all logistics matters.• Cited by the senior commander as the best junior officer in the squadron (1 of 27).• Developed a Cost-Budget Estimate during the initial stages of sequestration to forecast operational costs within 10% and was recognized as the best budget analysis in the Brigade (1 of 6).

Kandahar, Afghanistan

Managed the deployment, logistics, maintenance, and combat operations of a 79-Soldier troop. Responsible for the maintenance and logistical support of equipment and vehicles valued at more than $42 million. • Cited by the senior commander as the best Executive Officer in the squadron (1 of 6).• Took command of the troop, controlled battlefield assets, and provided timely and accurate assessments when the commander (general manager) and first sergeant (senior advisor) were wounded in combat and removed from the battlefield during a combat operation in the most volatile area of operations.• Designed and implemented a comprehensive and aggressive vehicle maintenance program for a fleet of 25 vehicles that brought the operational readiness rate from 75% to 95%.

Fort Drum, Ny

Led the training and responsible for the readiness, morale, and welfare of a 21-Soldier platoon. Accountable for equipment, vehicles, and weapons valued at $4 million. • Cited by the senior commander as having the best platoon in the squadron (1 of 11).• Selected by the senior commander over 20 other peers and senior officers to serve as the Squadron Rear Detachment Officer, a position normally reserved for two grades higher.• Evaluated as being a significant contribution to the troop’s selection for the 10th Mountain Division Draper Award (best troop in the division).

Mechanical Engineering, Aerospace, Aeronautical And Astronautical Engineering

Master Of Business Administration - Mba, Business Administration And Management, General