Nicholas Saunders Email & Phone Number

Southern California

- Develop complete security plans, initiatives, and Systems for Commercial facilities 10,000 sq ft. or larger.- Establish a relationship and generate trust with clients to ensure expectations are set andexceeded.- Design Access Control, Intrusion Systems, and CCTV proposals to Key Accounts whilegenerating new business through Cold Calls and grass-root marketing.- Attain Daily, Weekly, Monthly, Sales Goals with guidance from Management and Senior SalesAssociates

Hermosa Beach, California, United States

- Drove the continued development of a growing bar-team at a new, excitingJapanese/California inspired restaurant in an extremely competitive market.- Establish a precedent as an accomplished and competent bartender to the talented staff andeducated guests by delivering quality service and product with a positive attitude and friendlydemeanor.

San Pedro, California, United States

- Seamlessly joined veteran team at a historic, long-established and renowned local Italianrestaurant, known for classic dishes, seafood, steaks, and modern cuisine.- Establishing a precedent as an accomplished and competent server to the majority of regularclientele and hospitable welcomed first time guests to a complete dining experience.

Greater Los Angeles Area

- Represent and emanate the guest-first and food driven philosophy of Honesty, Integrity,Quality, and Service that MB Post has instilled as its reputation in the South Bay and greater LAarea- Craft signature and bespoke cocktails for guests while providing engaging service and sharingcontinued knowledge.- Provide complete hospitality from a guest’s first impression through their return visit.- Practice responsible and virtuous service creating a safe and dependable atmosphere.

Manhattan Beach, California

Orchestrated $4.5M F&B operations with 92 dining room seats, 12 premium bar seats, and a 54 member team.-Worked with the GM and Executive Chef to unify front and back-of-house staff to create a cohesive, cooperative team committed to impeccable guest service and optimum profitability.- Supervised daily operations, menu development, weekly special ideas, labor & food costs and ways to improve margins, and optimum staffing.- Led team to record sales days and increased revenues during all holiday seasons (Christmas, New Years, Manhattan Beach Fireworks, Easter) & summer months over multiple prior years via extensive social media marketing, strong seating optimization methods, public relations, and menu development from detailed comparative analysis- Maintained standards of kitchen, dining room, and property, cleanliness, maintenance, and repair.- Managed FOH hirings, terminations, orientations, trainings, disciplines, coach & councils, scheduling, and documentation.- Oversaw complete cost-control and inventory of Bar Program including Wine, Beer, & Spirits.- Created, Developed, and Introduced new and creative drink recipes for a growing Bar Program.

Los Angeles, Ca

On my Cross Country adventure to start my life in California, I started a project. Anonymous good deeds signed with a note and a bow tie. I hope to continue my venture in 'Refining the Revolution' by spreading the good word of Anonymous Gentleman. I now design and hand make original, re-purposed and custom BowTies I hope you enjoy my hard work and support the project by rocking your own A.G. BowTie. Specialty orders are available.www.etsy.com/shop/AGBowTies

Responsible for management and day to day operations for the department’s development and long term directives, support of Terranea Resort and Spa's Mission, Vision and Values; including profitable financial management, effective leadership, excellent customer service, and supervision of department requirements and standards.- Assisted in interviews, selection, training, supervision, and if needed counseling and disciplining of restaurant staff- Ensured that food and drinks are being served in a professional and timely manner by circulating within the outlet and communicating with the kitchen, bar and waitstaff- Worked closely with the General Manager, Executive Chef and Food & Beverage Managers to monitor effectiveness of the services and products offered in the outlets and adjust accordingly to ensure maximum profitability- Provided support service to other Food and Beverage operations as needed.- Assisted in maintaining the AAA Four Diamond Standards.- Organized and conduct pre-shift and departmental meetings communicating information to the staff, - Interacted positively with customers promoting hotel facilities and services. - Stayed well-versed in food service trends & techniques and cost controls such as staffing, productivity, food cost and other expenses

San Pedro, Ca

- Lead wait and bar staff through busy lunch and dinner service to ensure guest satisfaction and absolute quality service of our in-house beer and food- Control the tempo of the restaurant by welcoming and seating guests, expediting food & drinks, bussing tables, organizing reservations, and directing staff.- Work on projects to improve productivity and appearance of the Brewing Co.- Plan and promote special events and initiatives to increase attendance and sales.- Consult social media directives for marketing and community relations.

Springfield, Massachusetts Area

- Assisted in the pre-planning, organization, execution and review of special events in the restaurants two private-dining rooms- Provided menu options including specialty appetizers and wine selection, ensured the highest quality of service, and guaranteed the complete satisfaction of all needs for the high-end clientele

Glens Falls, New York Area

- Managed and implemented civic center and event specific advertising and marketing campaigns including media buys, trade advertising, ad scheduling, special events and initiatives.- Directed all facets of marketing including promotions, grass-roots programs, and public relations.- Maintained cooperative relationships with all media outlets including radio, television, print, outdoor, and internet mediums.- Broadened public relations and awareness by pitching stories and involving media for all events. Generated buzz and developed interest to increase ticket sales that resulted in numerous sell out crowds.- Directed the online marketing development with the redesign of www.glensfallscc.com, SEO optimization, and regular email campaigns through our cyber club. Designed and positioned artwork for the Civic Center website, event/building flyers, handbills and e-blasts. Improved customer awareness and experience through the integration of social networking sites Facebook.com and Twitter.com.- Worked closely with all departments, particularly Events and operations, to assure the appropriate set-up and quality of events.- Generated customer service and community awareness with the "How YOU Doin'?" program through fundraisers, charitable events, and partnerships.- Commenced a season ticket drive for the Phantoms, AHL affiliate of the Philadelphia Flyers.*The Glens Falls Civic Center is now the current home of the new Adirondack Phantoms.- Supported the Adirondack Phantoms with marketing initiatives and media relations, including planning and hosting an Opening Night Block Party on the Civic Center Front Plaza and all in-game promotions.

Springfield, Massachusetts Area

- Developed detailed Group Sales plans for sporting events, family shows, concerts and special events.- Worked seamlessly with marketing department to organize and execute group sales assets.- Administered and developed the established Organizations Database and Super Group contacts.

Provided high-demand tickets and fine dining reservations for an affluent clientele. Guided consumers through purchase decisions and event planning resolutions. Managed time and priorities in order to complete multiple tasks

Providence, Rhode Island Area

- Supported daily activities of the General Manager of a 3,200 seat historic theatre, in-season, through several restoration and construction projects- Assessed and adapted the Performing Arts Center official website for information, organization and user friendliness

Bachelor'S, Sports, Entertainment, Event Management

Activities and Societies: Johnson & Wales Men's Soccer, IAAM, JWU Community Theatre Club, DECA, Top 10 National Finalist in Sports.

Education record