Nicholas Smith
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Nicholas Smith Email & Phone Number

IT Leader, consultant & coach at Etat de Fribourg - Staat Freiburg
Location: Rances, Vaud, Switzerland 5 work roles 1 school
1 work email found @galderma.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email n****@galderma.com
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Role
IT Leader, consultant & coach
Location
Rances, Vaud, Switzerland
Company size

Who is Nicholas Smith? Overview

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Quick answer

Nicholas Smith is listed as IT Leader, consultant & coach at Etat de Fribourg - Staat Freiburg, a company with 1715 employees, based in Rances, Vaud, Switzerland. AeroLeads shows a work email signal at galderma.com and a matched LinkedIn profile for Nicholas Smith.

Nicholas Smith previously worked as Service Manager at Etat De Fribourg - Staat Freiburg and Regional IT Manager EMEAC at Galderma. Nicholas Smith holds Bachelor Of Science (Hons), Computing & Operational Research from Leeds Metropolitan University.

Company email context

Email format at Etat de Fribourg - Staat Freiburg

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{first}.{last}@galderma.com
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AeroLeads found 1 current-domain work email signal for Nicholas Smith. Compare company email patterns before reaching out.

Profile bio

About Nicholas Smith

A seasoned IT service leader with over 20 years of experience developing and implementing service strategies that drive customer satisfaction, optimize service processes, and achieve corporate objectives. My expertise lies in leading and coaching service teams, fostering innovation through the introduction of new technologies, and ensuring compliance with all relevant regulations. I have a proven track record of building strong customer relationships, monitoring performance through KPIs and SLAs, and continuously identifying opportunities for improvement. My leadership approach combines strategic oversight with a customer-centric focus, ensuring that service delivery meets and exceeds expectations.Core competencies:• Leadership & Strategy• Leadership & Business Coaching• Service Management & Operations• Service process optimisation• Risk mitigation & Compliance• Organisational Transformation• Customer relationship Management• Programme & Project Management • Team coaching• Financial Management• Vendor and stakeholder ManagementIndustry sectors• Pharmaceutical • Aviation• Retail Services• Telecommunications• Financial servicesADDITIONAL RELEVANT EXPERIENCEService Delivery Manager . Orange Communications SA Senior Client Services Manager. ICL (UK) Ltd.

Listed skills include Service Management, It Service Management, Outsourcing, Telecommunications, and 44 others.

Current workplace

Nicholas Smith's current company

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Etat de Fribourg - Staat Freiburg
Etat De Fribourg - Staat Freiburg
IT Leader, consultant & coach
fribourg, switzerland
Website
Employees
1715
AeroLeads page
5 roles

Nicholas Smith work experience

A career timeline built from the work history available for this profile.

Regional It Manager Emeac

Lausanne, Vaud, Switzerland

Responsible for transformation of Regional IT Services and QoS for Regional IT Operations. IT Interface for Corporate communications for the purpose of solution discovery, service management and relationship management with Global IT.

Apr 2021 - Jan 2024

Senior It Service & Project Manager

La Tour-de-Peilz, Vaud, Switzerland

Member of the program team to separate Galderma's IT from Nestle, after Galderma was sold by Nestle in October 2019. Project scope: Service Desk, Field Services, ITSM (ServiceNow), NexThink

Jun 2020 - Apr 2021

Sitaonair - Director It Service Operations & Service Management

Geneva Area, Switzerland

  • SITAONAIR is a subsidiary of The SITA Group. Served as integral member of SITAONAIR leadership team and lead for Global Service Operations & Service Management.Key competences developed:
  • Leadership coaching
  • Strategy planning & execution
  • Security Management & certification
  • Knowledge Management for Service operations
  • Vendor Management & ComplianceProfessional development:
Sep 2015 - Dec 2019

Head Of Global It Services (Cloud & International Operations)

Geneva Area, Switzerland

  • Key competences developed:
  • Leadership
  • Audit & certification
  • Risk Management
  • Process Management
  • Service Centre Management
Nov 2009 - Jun 2015
Team & coworkers

Colleagues at Etat de Fribourg - Staat Freiburg

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1 education record

Nicholas Smith education

FAQ

Frequently asked questions about Nicholas Smith

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What company does Nicholas Smith work for?

Nicholas Smith works for Etat de Fribourg - Staat Freiburg.

What is Nicholas Smith's role at Etat de Fribourg - Staat Freiburg?

Nicholas Smith is listed as IT Leader, consultant & coach at Etat de Fribourg - Staat Freiburg.

What is Nicholas Smith's email address?

AeroLeads has found 1 work email signal at @galderma.com for Nicholas Smith at Etat de Fribourg - Staat Freiburg.

Where is Nicholas Smith based?

Nicholas Smith is based in Rances, Vaud, Switzerland while working with Etat de Fribourg - Staat Freiburg.

What companies has Nicholas Smith worked for?

Nicholas Smith has worked for Etat De Fribourg - Staat Freiburg, Galderma, Sita, and Orange Business Services.

Who are Nicholas Smith's colleagues at Etat de Fribourg - Staat Freiburg?

Nicholas Smith's colleagues at Etat de Fribourg - Staat Freiburg include Philippe Rossier, Anne-Sarah Rinaldo, Martina Hess, Linda Wyss, and Roxanne Jacobi.

How can I contact Nicholas Smith?

You can use AeroLeads to view verified contact signals for Nicholas Smith at Etat de Fribourg - Staat Freiburg, including work email, phone, and LinkedIn data when available.

What schools did Nicholas Smith attend?

Nicholas Smith holds Bachelor Of Science (Hons), Computing & Operational Research from Leeds Metropolitan University.

What skills is Nicholas Smith known for?

Nicholas Smith is listed with skills including Service Management, It Service Management, Outsourcing, Telecommunications, Service Delivery, Management, Cloud Computing, and Program Management.

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