I communicate requirements with clients to set scope expectations on a recurring basis to fulfill project tasks, follow data modeling and data governance practices for organizational integrity in common language and design, fine-tune SQL queries and DAX formulas for performance to reduce server overloads and expand capacity, assist team members to solve complex issues and address any reporting issues, roadblocks, and escalations, and record internal and customer updates on requests, incidents, and tasks within ServiceNow for project tracking.

I developed analytical reports within Power BI, Crystal, and Cogito solutions web hosted for enterprise access, programmed SQL queries and DAX formulas to import and manipulate data fulfilling requests for various clients, cooperated with team members to identify best practices for approaching reporting issues and roadblocks, documented standard processes for publishing Cogito tools, SAP Crystal, Power BI, and StrataJazz reporting, and in my role, I enhanced analytics for MHA, billing, care coordination services, laboratory, and many other assigned areas.

I streamlined research databases as a REDCap administrator following relational normalization techniques, audited EPIC charts and interprofessional ICU rounds with regards to quality improvement in medical informatics, coordinated research with Pulmonary & Critical Care and Simulation Center stakeholders adopting RAP methods, investigated EHR solutions from site visit interviews on system workflow and processes for qualitative reporting, constructed algorithms, queries, and formulas in Python, R, and Excel on visit free-text and descriptive statistics, and submitted requisitions in Oracle for invoices working with buyers and fiscal authorities within the PCCM division.

I documented medical findings of the visit interaction in real-time with outpatient clinics through telecommunication and assisted providers with Cerner EMR charting for billing purposes while enhancing the patient-provider relationship.

I researched legal and regulatory requirements for record retention and destruction of organizational documents and developed a formal plan to senior leadership of guidelines to reduce risk factors and increase confidentiality.

I investigated qualitative and quantitative performance metrics from state and federal grant-funded contracts, evaluated public health programs through consulting services for clients from multi-cultural communities, and acted as database administrator interfacing with Apricot software fulfilling contractual duties with clients.

I queried patient data for research on conditions and utilization from BOE reports and OLAP cubes of Clarity data, examined an EPIC information system engineered for the operation work flow of the healthcare revenue cycle, and informed administrative reporting and compliance standards for requirements of grants and certifications.

I collaborated with Aqui Para Ti to cowrite a white paper assisting in the reform of Emergency Medical Assistance and demonstrated progress during the 2016 session with kidney transplants becoming a provision for EMA enrollees.

I assisted in coordinating recruitment for the Public Health Informatics program and cooperated with various staff and faculty members to provide an environment for students to thrive in.

I coordinated with students and faculty to identify the effects of obstructive sleep apnea on commercial drivers and assessed the safety and cost impact of treatment programs utilizing medical and pharmaceutical insurance claims.