+Restructure service delivery method to better meet the demand-driven model.+Manage four departments in a ten-parish area.+Provide weekly training to all WIOA staff on policy and procedures.+Train the trainers.+Coordinate with public and private agencies regarding WIOA services.+Develop regional plan.+Develop and train Business Solutions Team.+Continuously make improvements.

+Program Monitor for the Division of Workforce Development - Workforce Innovation Opportunity Act (WIOA) programs. +Responsible for monitoring all phases of WIOA program activities for nine account executives.+Use Trello to coordinate workflow among nine account executives.+Capacity Development in account executives using Lean Thinking principles.+Responsible for updating local policy to reflect changes in Federal and State policy.+Interview supervisors and participants at… Show more +Program Monitor for the Division of Workforce Development - Workforce Innovation Opportunity Act (WIOA) programs. +Responsible for monitoring all phases of WIOA program activities for nine account executives.+Use Trello to coordinate workflow among nine account executives.+Capacity Development in account executives using Lean Thinking principles.+Responsible for updating local policy to reflect changes in Federal and State policy.+Interview supervisors and participants at work sites and ensure that all On-the-Job-Training (OJT) contracts, and Youth Work Experience contracts are current. +Research projects, writing reports, and marketing the programs. Show less

Career Coach under TAACCCT4 grant in Advanced Skilled Trades Program division of Technology, Mathematics & Engineering. Created "Value Added Series" open to all students, faculty & staff. The chief aim of this series is to add value and aid in developing and maximizing participants professional potential. +Coaching +LinkedIn +Personal Branding +Soft Skills +Resume/Cover Letters+Coaching students to understand the value of their education and how to prepare themselves for a… Show more Career Coach under TAACCCT4 grant in Advanced Skilled Trades Program division of Technology, Mathematics & Engineering. Created "Value Added Series" open to all students, faculty & staff. The chief aim of this series is to add value and aid in developing and maximizing participants professional potential. +Coaching +LinkedIn +Personal Branding +Soft Skills +Resume/Cover Letters+Coaching students to understand the value of their education and how to prepare themselves for a professional and rewarding career. +Academically advise students in their chosen major+Data collection: Survey Monkey, GSTARS, Microsoft Excel+Coach potential students how to choose their education major+Create best practices for DOL grant funded Advanced Welding data collection+Utilize best practices of BSP to collaborate with current and future businesses, economic development, and workforce development.+Mentor one on one with students: identifying values and developing personhood+Kaizen, Kaizen, KaizenCollaboration Project - Goodwill Industries +Teach a once a month, two day, six hour workshop: Finding Your Path to Success+Participants learn about perspectives and the power of thoughts over environment and circumstances+Exercises in identifying their own life & career values+Exercise in developing their Ikigai or life purpose+Developing a purpose-driven career campaign Show less

+Implement the driving philosophy of a Business Solutions Professional: business is the primary customer. Education and Workforce Development is Economic Development. Philosophy is backed by comprehensive strategic partnerships and operational plans. +Utilized Best Practices of BSP in a State wide non-profit agency to assist businesses & career seekers+Provided effective solutions and implementation to businesses through fact finding +Partnered with local and State economic… Show more +Implement the driving philosophy of a Business Solutions Professional: business is the primary customer. Education and Workforce Development is Economic Development. Philosophy is backed by comprehensive strategic partnerships and operational plans. +Utilized Best Practices of BSP in a State wide non-profit agency to assist businesses & career seekers+Provided effective solutions and implementation to businesses through fact finding +Partnered with local and State economic developers, chamber of commerce, colleges, and other agencies to best meet the needs of businesses+Marketed contracts to businesses to save them money by enlisting qualified new hires into Federal Workforce Innovation and Opportunity Act (WIOA) and On-the-Job-Training (OJT)+Assigned and developed business contacts to fact find eligibility for State grant Skilled Trades Training Fund (STTF); walked companies through contract, connected them to training providers, 100% of my companies who applied were granted funds+Promoted and hosted eight to ten job fairs per month for businesses to meet one-on-one local talent+Assisted businesses and job seekers in social media navigation through LinkedIn, Twitter, and Pure Michigan Talent Connect+Career coached through resume building, building networks, interviewing skills, brain storming, using Protean philosophy+Exceeded monthly regional and department Salesforce goals by building and maintaining business networks+Held training sessions for BSP’s in maximizing Salesforce use+Created and maintained company Twitter account. +Implement Lean Office Champion practices Show less

Community Outreach Coordinator+Developed & maintained professional business relationships+Followed Federal & State regulations+Managed 16 community service sites; developed 50% in six months+Created & implemented weekly class on professionalism & community service+Client Empowerment+Used OS-MIS to collate monthly audit reports, document case notes+Implemented and analyzed weekly surveys+Created & implemented audit item to help prevent fraudulent … Show more Community Outreach Coordinator+Developed & maintained professional business relationships+Followed Federal & State regulations+Managed 16 community service sites; developed 50% in six months+Created & implemented weekly class on professionalism & community service+Client Empowerment+Used OS-MIS to collate monthly audit reports, document case notes+Implemented and analyzed weekly surveys+Created & implemented audit item to help prevent fraudulent signatures on time sheets from participantsBusiness Service Representative+Partnered local & global businesses with MI Works to grow their business by matching our clients+Worked with businesses & partnering agencies (MI Works, SEMCA, MRS) to promote job fairs+Created job flair flyers using Microsoft Publisher & Word+Attended SEMCA meetings (Better Practice Solutions), and training (Sales Force, Fidelity Bonding)+Consulting Project:Collaborated with HR Manager of a global IT & business process outsourcing organization to: *Reconfigured layout of office to enhance productivity *Developed employee satisfaction surveys *Developed & presented a training class for employees in workplace professionalism *Assisted in discussions for process & management improvements Show less