Nicholas Twing Email & Phone Number

Watertown

• Coordinated multi-stage projects to resolve major technical issues, influenced without authority across disparate teams to achieve common goals.
• Triaged minor issues to appropriate operational teams domestically and abroad.
• Aggregated data across Salesforce.com and athenahealth platforms to address inefficiencies and to identify trends across Book of Business
• Coordinated multiple Excel based Issue Trackers updated daily for clients across Book of Business
• Built relationships across athenahealth's supporting teams to more easily troubleshoot and resolve issues

• Coordinated multi-stage projects to resolve major technical issues, influenced without authority across disparate teams to achieve common goals.
• Triaged minor issues to appropriate operational teams domestically and abroad.
• Aggregated data across Salesforce.com and athenahealth platforms to address inefficiencies.
• Partner with client account executive regarding account health and strategy for improvement; identify client pain points and prioritize areas of focus
• Develop increased product knowledge of athena's cloud-based product that sees major updates multiple times per year; communicate and review product and workflow updates with client, exhibiting product advocacy and.

Served as project manager in the design, documentation, implementation, testing, and post live servicing of interfaces between the MEDITECH EHR and disparate systemsWorked with 3rd party vendors to identify all integration points with the MEDITECH EHR and ensure compatibility through technical design and testing phasesAccurately troubleshoot, diagnose and.

Greater Boston Area

Sold clients on benefits of travelingInformed potential customers of available tripsReserved travel for customers based on packages sold

Worked closely with owner to learn trade and become an integral member of the construction team - OSHA certified

Welcomed fans into the building and directed them to their seats. Held a vom in which I was responsible for two sides of a section to watch and answer any questions the fans had. Highly flexible team member who was adept at multi-tasking and performing many of the duties inherent in the stadium management field.

Recruitment Chair.Social Chair. Worked to raise the number of members within our fraternity from the ground up. Also planned and executed events with sororities and other fraternities. Was a founding father of this fraternity on the University of Tampa campus. Watched the fraternity gain 30+ members in two years to get our charter while in charge of.

Worked with a representative of the Buccaneers through my sales class to sell tickets during the 2010-2011 football season. Brought in over $500 in revenue from ticket sales.Placed in the top five of twenty-two sellers in my class.Focused on the experience more than the event when targeting potential buyers.

Worked under the supervision of Jenna Lemons and Tripp Turbiville. Scheduled and managed part-time employees. Managed lost and found department.Responsible for maintaining customer satisfaction throughout event.Sold brand image and services to suite holders in hopes of repeat sales.Proved to be exceptionally motivated self-starter and creative problem.

Sebago, Maine

Camp O-AT-KA; In charge of campers while staying in cabin with them. Also taught various sports and crafts to the campers ranging in age from 7-16